Operations Specialist

  • Job Reference: Req0922525
  • Date Posted: 13 May 2022
  • Employer: Santander
  • Website: https://www.santanderjobs.co.uk/
  • Location: Milton Keynes, Buckinghamshire
  • Salary: On Application
  • Sector: Banking & Financial Services
  • Job Type: Contract
  • Duration: 12 months

Job Description

Join our community.

We have an exciting new opportunity for an organised Operations Administrator to join us within the Organisation Performance & Control team. More specifically, it sits with the team that manages the HR Systems and is responsible for supporting the business through the delivery of: First Class User support, Query resolution, Systems Administration and Setup, Fault Fixing, Analysis and to support the wider team

You'll be responsible for working with our contractor ID team to support creation, amendment, of the unique IDs for contractors. If you're looking for a varied role and want to develop your career, we would love to hear from you.

The difference you'll make.

  • Providing guidance and advice to end users to assist users to maximise the HR system capability in achieving business objectives.
  • Responding to queries in a timely manner, taking ownership and seeing them through to resolution
  • Providing on-going maintenance and support to enable the HR systems and the business to optimise the effectiveness of its operation
  • Identifying, analysing, and resolving problems relating to systems and user education.
  • Working with colleagues to identify business requirements / improvements
  • Maintaining and adhering to control processes for data quality and security

What you'll bring.

  • Knowledge of HR polices and processes
  • Experienced in stakeholder management

It would also be nice for you to have.

  • Experienced user of MS Office package
  • Able to challenge findings and see a variety of scenarios for complex problem solving.
  • Strong interpersonal skills and good relationship building to drive service excellence.
  • Ability of working in a pressurised environment and delivering within tight timescales.

What else you need to know.

This is a full time 12-month contract offering flexible working from home and in the office.


How we'll reward you.

As well as a competitive salary, we offer a wide range of benefits that you can choose from and tailor to your needs. For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration.

  • Plus a £500 annual cash allowance to spend on our great range of benefits.
  • Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass.
  • Voluntary healthcare benefits at discounted rates. Including:Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
  • Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us
  • 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year
  • 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
  • Share in Santander's success by investing in our share plans
  • Support your favourite causes through charitable giving and our community partnerships

Learn more about our benefits and family friendly policies

#ThePlaceToBeYourself - Everyday Inclusion at Santander

We are committed to making sure all our colleagues feel they belong and are supported to succeed. Our customers come from a wide range of backgrounds, and so do our people, so we welcome applications from across society.

You can find out more about how we're embedding an inclusive culture that encourages our people to bring their full and authentic selves to work on our Inclusion and Belonging page.

A bit more about Santander

At Santander we're driven by our purpose - to help people and businesses prosper. This means we help customers to create change for themselves and those around them, and we champion businesses to grow sustainably. We do this by always living our values of Simple, Personal and Fair.

At Santander, we each take personal responsibility for managing risk by embracing the I AM Risk framework - to Identify, Assess, Manage and Report risks, and to continuously build a deeper understanding of the risks we face. It is an important part of our culture at Santander and we will provide you with knowledge to help you manage risks in your role.

What to do next:-

If this sounds like a role you're interested in, then please apply.

Why not join our talent community where we'll keep you updated with all the latest news and job information? Simply register your details on our careers site, 'Join our Talent Community'.