Payroll Administrator - UK & Middle East

  • Job Reference: 139961
  • Date Posted: 2 September 2021
  • Employer: Serco Limited
  • Website:
  • Location: West Midlands (B91 3LT), United Kingdom
  • Salary: £20,000 to £22,000
  • Sector: HR / Recruitment
  • Job Type: Full Time
  • Duration: Permanent

Job Description


Payroll Administrator UK & Middle East

Homer Road, Solihull

Up to £20,000 depending on experience

Working hours Sunday-Thursday 06:00 - 14:30


Our payroll team is integral to ensuring all payments are accurate and timely across number of different PAYE registrations. You will be providing primary payroll support to our business units and employees in the Middle East (currently 4 countries) and thus working hours/days would be Sunday-Thursday 06:00 - 14:30 to mirror Middle East working hours.  As our Payroll Administrator you will provide the payroll team with general administrative support.


Working alongside the rest of our friendly and supportive team you'll do this by running and collating reports to support ongoing data integrity, answering any queries and maintaining the payroll system. You'll do this by:


  • Preparation of copy payslips and pension and tax statements
  • Support payroll project activities 
  • Maintain payroll processing system and records by gathering, calculating, and inputting data
  • To ensure tax component for IRAQ employees included in gross and net of payment is in line with employment contract and coordinate with Finance team for tax payment to the tax authority.
  • Updating Payroll system with payroll inputs and perform data validation to ensure correct validating the pay slips
  • Preparing and maintaining trackers for education allowance payment, on-hold Salary, quarterly housing allowance payment etc.



This is a busy role within the payroll team which will provide the successful candidate with an understanding of the payroll function of Middle East.  It will cover full payroll administration duties and the opportunity to be involved in ongoing payroll projects. 


Throughout it all you'll ensure that all your work is accurate, regulatory compliant, and in line with internal governance guidelines


Our Payroll team support the business across the UK & Middle East and engage with a diverse range of public service work, so the role will offer exposure and extensive touch points across our community, including Contract managers, Pensions, Internal/External Audit and Finance.


What you need to do the job


In order to succeed within this role, you'll be naturally customer focused to support your team and our UK&E division. You will be comfortable in learning new IT systems and enjoy working within a busy team environment. You will also have five GCSEs Grades A to C including Maths and English and have experience in dealing with formulas and VLOOKUPS. You will have a strong numerical aptitude and be able to multitask and prioritise effectively.


An essential requirement would be for the candidate to have experience of SAP payroll


Why Serco


Meaningful and vital work: We're a people-driven organisation and you'll be ensuring our employees are paid on time, this provides variety and complexity within the role.


A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find.


Great people: You'll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same. 


What we offer


         Up to £20,000 salary per annum

         Up to 6% contributory pension scheme

         An autonomous, supportive and flexible-working culture

         A company passionate about diversity and inclusion 





About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 




Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


We're a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.


Serco supports fair access to employment for those with unspent criminal convictions through the Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).