Payroll Manager - Rest of World

  • Job Reference: R0026151
  • Date Posted: 5 August 2022
  • Employer: Centrica
  • Website:
  • Location: City of London, London
  • Salary: On Application
  • Bonus/Benefits: Pension, Car Allowance, Bonus & Benefits
  • Sector: Accounting
  • Job Type: Full Time

Job Description

The Payroll Centre of Excellence (CoE) Manager - Rest of World (ROW) will play a key role in delivering accurate and timely payments to all Centrica employees based outside of the UK, representing payroll service delivery to circa 800 employees. Reporting to the Director, Workday and Payroll CoE, this role acts as the process owner for all in-scope Payroll services across ROW and is accountable for the management of 3rd party providers engaged to deliver these services.

The Payroll CoE Manager will be accountable for the overall management and governance of these 3rd party services, together with linking these relationships with all key stakeholders internally.

The role would be suited to someone who can operate effectively in a fast paced, technical, and innovative environment.

The Payroll CoE Manager - ROW owns (outside UK) Payroll operations, including implementation of new country acquisitions and ongoing payroll operations, for Ireland, Denmark, Norway, Singapore, Sweden, Germany, and Mexico.

Payroll CoE Manager (ROW) - The Role:

  • Owner of end-to-end payroll processes, ensuring that documentation is in place and maintained

  • Owner of Payroll Controls, working with internal stakeholders to ensure that risks are identified, mitigated and documented

  • Governance of Cloudpay and other 3rd party payroll relationships, ensuring that service standards are maintained

  • Management of dedicated in-country payroll resources

  • Owner of the overall ROW Payroll landscape, ensuring oversight of systems, processes, operations and integrations

  • Accountable for payroll compliance, looking ahead to ensure that we are in front of any forthcoming changes which impact payroll in the relevant locations

  • Provide Payroll policy and process guidance & advice to a variety of stakeholders

  • Work closely with Data and Integrations teams to resolve any issues between Workday and 3rd party payrolls

  • Escalation point for process issues which the local Payroll team are unable to resolve

  • Key stakeholder for Mergers and Acquisitions team and ROW HR Partners when integrating new locations into the Centrica landscape

  • Lead on resolving escalated requests and assessing process breakdowns

Your Skills and Qualifications should reflect our values and will include:

  • Prior 'recent' experience in a ROW payroll delivery role is essential

  • Recognised payroll qualification would be desirable

  • Experience in developing and owning procedure process flows and policies is essential

  • Ability to document HR processes and identify and implement improvements

  • Experience managing a 3rd party payroll bureau provider for multiple locations

  • Experience with moving frequency of payroll (bi-weekly to monthly)

  • Solid grasp of Cloudpay systems and processes

  • Good understanding of Workday time, absence, HCM and expenses modules

  • Able to delve into complex process issues and resolve when required

  • Stakeholder engagement (internal and external)

  • Remote Team Management

  • Able to present information logically, communicating technical concepts to non-technical stakeholders at all levels

  • Able to plan and organize the work of themselves and others to ensure the achievement of targets and outcomes

  • Able to self-manage confidently, with good personal productivity and self-motivation