Performance & Business Management Analyst

Join us as a Performance & Business Management Analyst

• Take on a role with great career development potential and harness your analytical talents
• We’ll look to you utilise your specialist knowledge and provide insightful analysis and understand the impact to the business
• You'll be providing analysis and recommendations for leadership teams, which will inform business decision-making and support our long term goals
• We're offering this role at Associate Vice President level

What you'll do

As a Performance & Business Management Analyst, you’ll be using multiple sources of information, such as customer insights, colleague feedback, markets insights and relevant business operational data to provide analysis.

Your responsibilities will include:

• Financial and headcount reporting including monthly cost report checking, monthly forecasting, budget setting, cost control initiatives, business cases, provision of local analysis intelligence and commentary
• People planning, including capability, engagement and communications
• Engaging and influencing stakeholders to make sure that the best outcomes are delivered for the business
• Delivering recommendations and decisions required to improve business performance
• Reviewing relevant MI and providing ad-hoc analysis of data
• Candidate with strong analytical and reporting capabilities to produce multiple performance review packs, an essential component in tracking and aligning with organizational goals. In addition, this role demands:
• Advanced Analytical and Reporting Skills - The incumbent must own the creation and detailed analysis of multiple performance packs, ensuring accuracy and insight. This demands advanced data analytics skills to support actionable insights for strategic decision-making.
• Professional Communication Expertise - Given that this role involves preparing communications for leaders, the candidate must possess a proficient level of written communication, enabling clear, concise, and professional messaging aligned with the organization’s tone and expectations.
• Agility in Handling Ad-Hoc Requests - The candidate will frequently respond to urgent, ad-hoc requests, requiring adaptability and swift prioritization without compromising quality or deadlines.
• Enhanced leadership support- Assisting leaders in organizing meetings, event management & effectively communicating with other leaders

The skills you'll need

We're looking for someone with experience of working in a support role. You'll need excellent knowledge of the customer business, key services and how it interacts with the rest of our business.

We'll also look to you to demonstrate:

• A broad background of working effectively with a variety of stakeholders at different levels
• Proven experience of Microsoft Office applications
• Broad experience of executing and managing key methodologies, tools and frameworks
• Candidate with strong analytical and reporting capabilities to produce multiple performance review packs, an essential component in tracking and aligning with organizational goals. In addition, this role demands:
• Advanced Analytical and Reporting Skills - The incumbent must own the creation and detailed analysis of multiple performance packs, ensuring accuracy and insight. This demands advanced data analytics skills to support actionable insights for strategic decision-making.
• Professional Communication Expertise - Given that this role involves preparing communications for leaders, the candidate must possess a proficient level of written communication, enabling clear, concise, and professional messaging aligned with the organization’s tone and expectations.
• Agility in Handling Ad-Hoc Requests - The candidate will frequently respond to urgent, ad-hoc requests, requiring adaptability and swift prioritization without compromising quality or deadlines.
• Enhanced leadership support- Assisting leaders in organizing meetings, event management & effectively communicating with other leaders