Planning Liaison Officer

  • Job Reference: EDP00437
  • Date Posted: 12 July 2021
  • Employer: Wiltshire Council
  • Website:
  • Location: Trowbridge, Wiltshire
  • Remote Working: Temporarily remote due to COVID-19
  • Salary: £22,627 to £24,491
  • Sector: Administration, Government & Defence
  • Job Type: Full Time
  • Duration: Permanent

Job Description

We have an opportunity for one full time Planning Liaison Officer in our Development Management Team.


About the team

Our Development Management team has a strong reputation and we are looking for individuals to join our team to help us continue to deliver and improve.

By joining us you will be responsible for researching land and/or property information held in both manual and digital formats and helping customers in Wiltshire understand whether they require planning permission.

You will be part of a friendly and busy team, where you will need to have excellent attention to detail.

About the role

As a Planning Liaison Officer you will be responsible for providing general information on planning to customers, answering queries on whether planning permission is needed using the relevant legislation, and registering requests for pre-application advice.

In addition to providing professional advice, you will be required to carry out property searches using a variety of historical records, plans and a mapping system to produce accurate search results.

About you

We are looking for people with excellent communication skills with keen eye for detail who can demonstrate the importance of colleague and customer care.

You will be experienced in using a variety of IT packages (including Microsoft, GIS mapping systems), and be able to prioritise your workload to meet deadlines.

A confident communicator with excellent customer care skills, you will be able to demonstrate your ability to use your initiative to solve problems and contribute ideas to improving work practices.

Attention to detail is an essential skill required in this position due to the impact of the information provided in the search result.

Unless otherwise indicated, all interviews are held virtually on Microsoft Teams or by phone where this is not possible. Candidates will be sent a link before interview to download the Teams App

Find out more and apply

For specific information about this job, please contact Sally Canter; Head of Operations. Email:

Please download and read the role description carefully before you make your application online by clicking the apply button at the bottom of this web page. If you are submitting a CV please ensure you read our CV and cover letter criteria  carefully to avoid your CV being rejected.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion.

The council is a Disability Confident Employer which means we are committed to employing people with disabilities and supporting them throughout their employment with us.

This role is subject to certain successful security checks; please see role description for more information.

EPIC Values

All candidates are assessed against the councils EPIC Values and EPIC culture (available below). Half of all questions during the interview will be based around these. 

Click here to view our EPIC Values

Download Attached Documents:
RT07-0883 Planning Liaison Officer.pdf