PMO Lead - ICP

Job Description


PMO Lead - ICP

Reporting to

Client Delivery Manager - ICP


Chatham, Kent


UKPN Services

Reference Number


Employment Period


Contract Type

Services PMSNF

CiP/Bonus Level



£48,807 + bonus

Closing Date

2nd August2021


All applications will be reviewed after the closing date.


We also provide the following additional benefits


  • Annual leave 25 days
  • Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
  • Tenancy Loan Deposit scheme
  • Tax efficient benefits: cycle to work scheme
  • Season ticket loan
  • Occupational Health support
  • Switched On – scheme providing discount on hundreds of retailers products.
  • Supplier discounts, such as O2, EE, Vauxhall cars, Universal tyres
  • Discounted access to sports and social clubs
  • Employee Assistance Programme.




Lead the PMO function and specific requirements for the ICP Business Unit who manage contestable connection enquiries and associated activity. Provide project control services capability across the programme of works.


Ensure bidding, governance, planning and reporting processes are followed to the required structures and standards.


Provide the dedicated ICP business unit team with PMO expertise.


The post holder will also provide a supporting role in business development and bidding activities and the definition of processes and problem solving for continuous improvement and to ensure exceptional customer service, process efficiencies and business unit profitability.




Annual work volume: 200 enquiries

Order book value: £10m

Forecast Pipeline: £100m (rolling)




  • Lead the PMO requirements, in particular the project governance, control and tracking of ICP projects.
  • Working with the project teams and through planning, estimating, commercial and document control provide accurate and timely schedule data to meet UKPNS and ICP reporting requirements
  • Manage and facilitate governance processes to ensure development and implementation of consistent, standardised business processes, identifying and implementing improvements as part of the governance process.
  • Identify and define core management, control and tracking processes related to the ICP activity
  • Provide support to the ICP Business Unit team in the monitoring of financial control of projects, ensuring the delivery of planned Gross Margins through the interrogation of SAP and reporting
  • Document and monitor project risks, assumptions, issues and dependencies
  • Produce programme management reporting throughout the lifecycle of each ICP project to agreed milestones and criteria.
  • Co-ordinate the flow of information (between UKPNS, IDNO and DNOs and between design and delivery teams) to ensure that interfaces within projects are effectively managed
  • Manage financial processes including invoicing, cost reconciliation, purchase orders, tracking and reporting
  • Work with Project Managers of ICP projects to define, prioritise and develop activities for the successful delivery of those projects.





UK Power Networks Services is the non-regulated part of UK Power Networks.


The ICP Business Unit identifies opportunities to design and build safe, sustainable and profitable high voltage electrical and multi-utility networks for new connection customers across the UK. We manage a diverse group of industry stakeholders and deliver a range of projects with a specific focus on ICP connections.


The role of PMO Lead – ICP is crucial to the growth and success of the ICP business unit providing back office administration and essential support to the wider team across the end to end process including governance, financial and day to day planning and reporting activities.




  • Extensive experience, more than 5 years, in planning and preparation of programme and project management information
  • Qualifications and experience in portfolio and programme management, ideally with accreditation such as APM, PRINCE 2, MSP Practitioner
  • The role holder will be a highly motivated and organised individual, with a good level of attention to detail
  • The successful candidate must be able to demonstrate a practical and results-orientated approach through actions undertaken and leading others to action by planning, motivating, organising and controlling tasks and deliverables



  • Experience of project management reporting, metrics and approaches
  • Knowledge of financial and risk management processes
  • Advanced skills in Microsoft Office Tools
  • Good oral and written communication skills, with good attention to detail
  • An understanding of the competitive connections market
  • An inquisitive mind and ability to problem solve
  • An aptitude for excellent customer service
  • Good Stakeholder Management skills to external and internal stakeholders at all levels
  • Ability to work in a pressured environment as part of a highly focused team.
  • Experience in a similar customer focused environment
  • Administrative experience, ideally within an office environment
  • The individual must have strong interpersonal skills and an ability to communicate clearly and confidently at all levels of the organisation



  • An understanding of Competition law and experience working in a regulated / unregulated environment
  • Experience of working in a competitive marketplace and ideally with ICP / Competition in Connections experience
  • Experience of working in a project management environment
  • Experience of the Project Governance and Control process and a basic commercial awareness would be advantageous
  • Experience of using SAP for Purchase order and Service order management and invoicing



Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.


Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.


Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used.


If in doubt ask!


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.