Portering Supervisor

  • Job Reference: 156707
  • Date Posted: 24 November 2021
  • Employer: Serco Limited
  • Website: https://www.serco.com/careers
  • Location: London (E11 1NR), United Kingdom
  • Salary: £12.09 Per Hour
  • Sector: Healthcare & Medical
  • Job Type: Part Time
  • Duration: Permanent

Job Description

Portering Supervisor


Full time (30 hours per week) Saturday-Tuesday, 22.00 - 06.00

Location: Barts NHS Trust, Whipps Cross University Hospital, E11 1NR

Salary £12.09 per hour

Serco is an established provider of services to the NHS and we pride ourselves in delivering a quality and high standard of service which cannot be rivalled.  A service, that continues to develop and continuously improves for the benefit of our customers, staff, patients and visitors.


Our team at Whipps Cross University Hospital in London provide services to the NHS such as cleaning, catering and potering.


The Portering Supervisor will line manage a team of Poters, responsible for providing transportation of patients between wards and departments within the hospital and associate areas by wheelchair, trolley, stretcher or other means. Porters are also responsible for the transportation and connection of medical gas cylinders as well as collection and delivery of patient notes, specimens and x-rays.


The Portering Supervisor will be responsible for delegation of work, training and development, recruitment and reporting on the performance of the team. As a member of the management team they will also cover for other Supervisors during absence.


The Portering team work closely with NHS staff, and so the Portering Supervisor will be the escalation point for any issues or complaints from the nursing team.


The successful candidate will have excellent communication skills and be flexible to undertake reasonable other site operational duties. 


Qualifications & Experience:

  • Experience of supervising a team
  • Experience in a logistics or warehouse environment
  • Confident in communicating at all levels, with both internal and client staff


Why Serco?

Meaningful and vital work: Working within soft services at Serco means that you'll play a critical role in ensuring that patients continue to receive the care they need 24/7.


A world of opportunity: It takes a diverse team to support a hospital and we're big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you'll find all the opportunity you need to evolve your career.


Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.


What we offer

  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to the wider public.
  • Interesting, varied and enjoyable work.
  • A company that recognises your contribution.




About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 



Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident level 3 employer and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 


At Serco we support fair access to employment for those with unspent criminal convictions through the Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.