Portfolio CIO - Consumer and SMB

  • Job Reference: 00006633-1
  • Date Posted: 1 January 2020
  • Employer: Telefónica S.A.
  • Website: https://www.o2.co.uk
  • Location: Slough, Buckinghamshire
  • Salary: On Application
  • Sector: I.T. & Communications

Job Description

Here at O2, we're about technology that creates new and exciting experiences. It's why there are over 25 million people who choose to live life on O2.

Being part of Telefonica, one of the world's most innovative digital companies, we're able to open up all sorts of possibilities - not just for customers, but for the people who work for us, too.

Great benefits. Generous rewards. High-quality training. Ongoing career development. Flexible working. These are just some of the reasons we attract great talent.

Our inclusive approach to recruitment helps us be a true reflection of our customers and their communities. That's why everybody's welcome at O2 - it's time to get everyone in the room.

About the Team

Our IT and technology provide our customers with more. And our own IT offers our colleagues much more too. Sure there's all the usual hardware and software stuff. But we also plan, design, build, operate and run our own systems, services and products. How many IT teams can say they do that?

We consolidate our IT. We simplify, standardise and revolutionise our own applications. It's all in a day's work. At the heart of everything, we enable our business to grow. We amaze our customers and colleagues with new possibilities. And we develop, test, research and bring all kinds of ideas to life at The Lab.

Your Role

The Portfolio CIO is the primary interface and business partner into the Consumer and SMB business functions, and oversees planning, prioritization and delivery of IT solutions and services to support business strategy. The PCIO leads the e2e technology organisation (around 200 People) across their portfolio, managing all resources from O2 in addition to technology partners and suppliers. Working closely with stakeholders the role identifies, prioritises and coordinates business demand and aligns project and programme resources across the portfolio. (budget around 100m)

This is a high profile leadership position, reporting to the CIO and a member of the IT leadership team. The role is also a key member of the Marketing and Sales Leadership teams and provides an escalation point for technology issues and risks. The individual will need to work with Executive Committee and Board level stakeholders.

The role provides a fantastic opportunity to build and run a team of high performing individuals with large accountability and visibility and ultimately be a key player in setting the direction for a multi bn organisation.

Key responsibilities

Lead and collaborate with senior leaders within the business teams to establish the portfolio and appropriate levels of governance
o Demand management and strategic alignment of projects and Programmes
o Evaluation, selection and prioritization
o Execution, tracking and measuring results

Leads monthly reviews with senior stakeholders, steering boards
o Project and portfolio delivery performance
o Demand prioritisation and planning
o Supplier delivery reviews

Lead quarterly reviews with senior stakeholders on:
o IT risks and application ownership
o Strategy and insight
o Long term and annual planning
o Technology spend and transparency

Agreeing and monitoring performance metrics with business units that track the benefits delivered through technology
Ensure the balance and availability of internal and external resources required to deliver the portfolio of work.
Promote the technology strategy through the decommissioning of legacy applications and services in line with decom plan.
Collaborate with partners and enabling functions to identify opportunities for applying technology to address business problems and push forward increasing digitization
Lead, Engage and develop our people

People leadership for up to 200 people plus third party teams

Skills & experience

Extensive experience in IT and business / industry
Experience in diverse roles with increasing leadership responsibilities across portfolios of projects and programmes
Ability to demonstrate managing upwards with senior leaders
Demonstrated experience in leading diverse teams
Senior stakeholder management, including executive committee and board level engagement

Exceptional leadership skills, with the ability to develop and communicate the portfolio objectives, inspire and motivate staff, and maintain alignment with business strategy.
A high degree of political sensitivity, and the ability to use the informal structure of the organization to overcome obstacles and achieve success.
Excellent verbal and written communication skills, including the ability to explain and "sell" the portfolio goals and objectives to the business and to technical leadership.
Strong business acumen, including Telecoms and IT specific knowledge of the organization and its business units. Familiarity with industry trends and innovation, and how other organizations are using them to drive digital business.
A high level of empathy and the ability to vary styles of interaction to match the needs of a variety of business and technical audiences, as well as temperaments and personalities.
Strong decision making skills, ability to prioritise in complex scenarios
Influencing and negotiation experience and skills in an environment with high competition for resources.
Excellent analytical, conceptual strategic planning and execution skills. Familiarity with financial analysis and associated reporting tools.

Grade: PCGS

Closing date: 20th October

We're looking to pay a competitive salary (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits.

We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it.

If you have any questions around the role then please email ResourceTUK@o2.com who will be happy to help.