The team is really passionate about making it as simple and efficient as possible for colleagues to get help and to support our technology systems. This includes developing new ways to enable colleagues to help themselves, as well as enabling helpdesks and technology teams to provide support effectively.
We are responsible for owning the product roadmap and managing the development and rollout of improvements to our Service Desk and Automation systems across Tesco.
Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home, out shopping, on the move or anywhere in the world.
Our core purpose is Serving our customers, communities and planet a little better every day'.
Our business was built with a simple mission - to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them.
In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.
We want our customers to be inspired and whatever they are looking for, we're finding bigger and better ways to provide it.
We need people who share our ambition to deliver for our customers; passionate and confident people willing to take the initiative and drive us forwards. In return we offer excitement, a great team, an excellent benefit package and significant career development opportunities.
If that sounds exciting, then we'd love to hear from you.
The position will be based at our: Shire Park Campus - Welwyn Garden City