Project Support Officer - Local Highway Operations

Job Description

About Us

The Local Highway Operations Service provides the operational management of Highways, Countryside and Public Rights of Way for WSCC. Within this service, the arboriculture team manage the county-wide tree stock and are responsible for the health of the trees and to ensure the network is safe and serviceable for highway users. They manage customer and stakeholder requests and enquiries in relation to arboriculture matters and provide technical and legal guidance on arboriculture issues.

For more information about West Sussex County Council, please visit our WSCC About Us page.

About The Job

Salary: £25,991 - £28,672 per annum
Working Pattern: Full time, 37 hours per week
Location: Area Highway Office, Clapham or Drayton
Interview date: 26 May 2021

Following surveys of the county's tree stock the County Council has developed an Ash Dieback Action Plan to tackle the impact of Ash Dieback and promote long term recovery and resilience in our treescape. This role will support the Ash Dieback Project Officer in the day to day delivery of this Action Plan, focusing on establishing ownership of diseased trees adjacent to the highway and engaging with the relevant owners to ensure that they are removed.

In addition this role will monitor the day to day Ash dieback clearance works being undertaken by the County Council, including responding to customer enquiries. There may also be a requirement to support other areas of Local Highway Operations from time to time.

You will need to have a passion for your work and the ability to influence others, and to build and maintain productive relationships with contractors, local landowners, Parish and District Councils and other key stakeholders.

With your aptitude for anticipating problems, you will make informed decisions to provide a customer-focused service. Your positive can-do attitude will ensure you organise your own workloads within recognised procedures whilst demonstrating personal resilience and the ability to deal with pressured situations.

You will have prior project management experience, supporting medium-sized projects, with a good understanding of the systems and practices required to push to completion, including planning work programmes and undertaking policy and practice reviews. You will ideally have worked in fast-moving teams before, used to multitasking and working flexibly on your own initiative.

Experience and Skills

Key Skills:

  1. Advanced analytical skills in order to interpret and manipulate varied and complex project information in relation to services required by the client. Thorough knowledge of systems, procedures and policies related to the team function.
  2. Able to work across a number of work areas within the team, managing time, planning work and meeting targets. Managing medium sized projects with direction, including researching to prepare reports, developing operating procedures, carrying out analysis and using judgement to make recommendations.
  3. Clear and able communicator - able to present ideas and articulate an argument with clarity. Confident meeting external people. Prepare report and high-quality documentation with minimal guidance. Able to produce information of a technical nature to be incorporated in reports for Cabinet Members. Able to articulate policy decisions to external parties such as landowners and District Councillors.
  4. Strong problem-solving skills with the ability to anticipate problems and resolve issues independently, planning solutions and making sound pragmatic decisions.
  5. Able to use a wide range of specialist software associated with the role within the team in order to carry out research, analyse documents and present data as part of day-to-day work. Able to support peers. Sound and accurate IT and keyboard skills, in order to produce reports and monitor statistics.
  6. Excellent literacy and numeracy skills in order to understand to carry out financial analysis and reporting.

Qualifications and/or experience:

  • Degree or HNC, or equivalent qualification, or demonstrable equivalent comparable experience.
  • Diploma Management Studies (DMS) or equivalent - Desirable
  • Experience of working in a highways, forestry or ecological related field or equivalent area, demonstrating a good understanding of the issues, needs and priorities and able to consider this within a wider County framework. Thorough knowledge of the client/customer base to support the delivery of services.
  • Demonstrable experience of working as a competent member of a project team, ideally in a project support role or equivalent. Also, of working in a rapidly changing environment and of working within project management systems/practices and providing effective support.
  • Experience of project planning, and planning more than one project or project work stream - Desirable

Further Information

The reference number for this role is EIE00804.

For an informal conversation or for further information regarding the role, please contact Brian Lambeth (Maintenance & Inspection Team Manager) at . For issues or queries regarding your application please contact .

To apply, upload your CV and complete the application explaining the skills and experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults

This post is subject to satisfactory references, health check.