Public Area Cleaner (Night Cleaner)

  • Job Reference: HOT07SIV
  • Date Posted: 25 April 2022
  • Employer: Hilton
  • Website:
  • Location: Reading, Berkshire
  • Salary: £10.00 Per Hour
  • Sector: Hospitality & Tourism
  • Job Type: Full Time

Job Description

HOT07SIVA Night Cleaner is responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience while managing customer issues and undertaking regular deep cleaning tasks

Salary - £10 per hour 

• Free meals on duty
• Travel and food discounts: - Discounted hotel nights plus 50% off F&B (subject to individual outlets)
• Holiday: 28 days including bank holidays (increasing yearly)
• Pension scheme
• Discounted dental and health cover
• High street discounts: with Perks at Work
• Grow your career: access to a network of 6500+ hotels across 100+ countries (subject to local right to work rules)
• Personal Development: programmes designed to support your career

What will I be doing?

As a Night Cleaner, you are responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience. A Public Area Cleaner will also be required to manage customer issues and undertake regular deep cleaning tasks. Specifically, you will be responsible for performing the following tasks to the highest standards: 
• Ensure cleanliness of all public areas
• Carry out lost property procedures
• Manage customer service issues quickly and effectively
• Manage master keys in his/her possesssion
• Undertake regular deep cleaning tasks, e.g monthly deep cleaning and carpet shampooing
• Report maintenance issues to Maintenance/Engineering Department
• Check public areas and toilets taking remedial action where necessary
• Comply with hotel security, fire regulations and all health and safety legislation
• Carry out any other reasonable task set by the hotel's management

What are we looking for?

A Night Cleaner serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Experience in a similar position or industry

• In line with the Asylum and Immigration Act 1996, all applicants must have the eligibility to live and work in the United Kingdom.
• Documentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status)