Publications Assistant

  • Job Reference: RCN02459
  • Date Posted: 13 May 2024
  • Employer: Royal College of Nursing
  • Website:
  • Location: Cardiff
  • Remote Working: Some remote working possible
  • Salary: £25,629 to £28,068
  • Sector: Administration
  • Job Type: Full Time

Job Description

Publications Assistant

RCN Cardiff Gate Office

35 hours per week, Permanent Contract

Salary range per annum: £25,629 - £28,068

Imagine being faced with a world of exciting possibilities that could ultimately enable you to support our members and help shape the health policies of the future. As the UK’s largest trade union and professional body for nursing, we support over half a million members with unwavering loyalty and total commitment. We represent and develop them, support their practice and lobby on their behalf to make a positive difference to their working lives.

We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.

As our Publications Assistant you’ll use your enthusiasm, your positivity and your customer service skills to deliver an efficient publications ordering and despatch service, as well as providing cover in the Post Room, Switchboard and Reception areas.

To join us you’ll need to have excellent written and verbal communication skills, and be able to use Microsoft Office packages. You will ideally have experience of working in a customer service and/or process driven environment.

Working as part of a small team, you will be able to work within agreed procedures and tight timescales whilst using your initiative and working with minimal supervision. You'll be efficient, accurate and show a real customer focus in all you do.

To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.

What we offer you

We expect you to look after our customers and we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.

What we deliver for our members is wide and varied so when it comes to how we work one size doesn’t fit all. We also know that to empower our people to do their best work, they must be able to balance the demands of work and home. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Departments and directorates have their own hybrid ways of working which put the needs of the service they deliver – whether that’s to members or to colleagues - at their heart, in alignment with our hybrid working core principles. At the RCN it’s unlikely you will work from home for all of your working time. Equally no one is expected to work solely in the office unless your role requires it. You can find out more by having a discussion with the recruiting manager.

Our selection process

Please submit a CV and answer the supporting questions demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.

We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know.

As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.

Contact details For more information or for an informal discussion about the role please contact Helen Thomas, Support Services Team Manager on 029 2054 6431.

For more information about the recruitment and selection process please contact

Opening date: Thursday, 9th May 2024

Closing date: 11.59pm on Monday, 27th May 2024

If we receive many applications after a week of advertising, we may close this vacancy earlier.

Selection dates:

Assessment date: Tuesday, 11th June 2024

Interview date: Friday, 14th June 2024