Quality Analyst, AVP

  • Job Reference: R-00244929
  • Date Posted: 27 November 2024
  • Employer: NatWest Group
  • Website: https://jobs.natwestgroup.com/
  • Location: Bangalore
  • Salary: On Application
  • Sector: Banking & Financial Services
  • Job Type: Full Time

Job Description

Join us as a Quality Analyst

  • If you have a keen eye for detail, this could be the role for you, as you’ll make sure that only well designed and built work packages get through quality testing
  • You’ll make sure decisions made are based on robust data, return on investment and value measures that demonstrate thoughtful and intelligent cost management
  • Joining us in this fast-paced role, you'll have excellent opportunities for progression and developing your analyst capabilities
  • We're offering this role at Assistant Vice President level

What you'll do

As a Quality Analyst, you’ll be assisting the feature team to define testable work that is technically robust, high performing, stable and secure, and ensures excellent customer experiences and outcomes. Promoting continuous improvement, you’ll identify opportunities to maximise the customer experience and reduce the test cycle time by improving techniques, tooling, eliminating waste and creating a collaborative, proactive approach to quality in the feature team.

You'll be pro-active in managing escalations, delivering a timely turnaround of user queries and availability of applications, through effective communication and reporting, while managing service delivery and developing processes to monitor risks and resolve issues.

As well as this, you’ll be:

  • Supporting your Quality Manager and team in executing against the test strategy and quality by determining and advising which tests should be automated at which layer
  • Making sure applications are fully compliant by adhering to processes and security compliance
  • Working in conjunction with quality automation specialists in writing automated tests and analysing the results
  • Executing tests on a continuous basis triggered automatically by change events and minimising the execution time for the automated tests in order to obtain quick feedback
  • Understanding the customer and human centric designs and driving the quality of the teams work to constantly improve the solutions and enhance customer experiences
  • Making sure defects are detected and prioritised, based on impact, and resolved at the earliest possible moment ensuring customer outcomes are delivered right first time

The skills you'll need

We’re looking for someone with seven years of technical support experience and proven application of testing methodologies, including a range of Agile testing methods such as test driven development and behaviour driven development. You’ll have experience with a wide range of testing automation tooling.

You’ll also need experience of systems development lifecycle, along with experience of delivering testing activities in a technology or IT function.

Additionally, we’ll be looking for:

  • Practical experience of testing ideas, products, designs, planning and execution
  • An understanding of SQL database schemas, tables, queries and reports
  • Experience in functional and non-functional testing such as system, system integration, user, load, volume, stress, security, accessibility, compatibility, penetration and back-out
  • The ability to relate everyday work to the strategic vision of the feature, platform, domain and enterprise teams, with a strong focus on business outcomes
  • The ability to communicate complex technical concepts clearly to peers and management
  • Good collaboration and stakeholder management skills