Receptionist/Admin Assistant

Job Description

Meet young people, relatives, and visitors in a friendly and professional manner, assisting them with enquiries and directing or escorting them to their destination as required
To deal competently and discreetly with queries either face to face or via the telephone using appropriate protocols
Accurate message-taking and timely distribution.
To deal with all incoming and outgoing correspondence (paper and electronic), date stamping and ensuring incoming post is distributed
To be competent in the use of the photocopier and other office equipment
Maintaining adequate supplies of forms and paperwork used within the Unit.
To process new files and maintain clients notes and records as appropriate using current Patient Administrative Systems
Maintain building/staff information in support of the Site Responsible Officer.
To manage electronic room booking system for the Unit.
To keep the reception / waiting areas tidy and ensure notice boards are up to date i.e. by removing out of date information and any damaged or soiled items
To provide cover for other administrative staff in their absence or as required by the administration manager
To ensure that statutory/mandatory training compliance is maintained
To undertake any other duties as and when required
Acts in ways that support the Trust's values and ethos, being aware of equality and diversity. Treat everyone with whom you come into contact with dignity and respect
To work constructively and flexibly with colleagues.

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