Receptionist and Administration Assistant

• Welcome patients, relatives, and visitors in a friendly and courteous manner, assisting them with their enquiries
• To deal competently and discreetly with queries either face to face or over the telephone using appropriate protocols
• Recording messages as appropriate and passing these on to the correct department/person
• To deal with all incoming and outgoing mail 
• To be competent at booking rooms using the computerised room booking system.
• To use RiO the patient computer system, full training will be provided.
• Photocopying and maintaining adequate supplies of forms and paperwork.
• Update building telephone lists as and when required.
• Carry out weekly reception tasks to ensure continuous supply of forms for staff to use, room bookings, message pages and signing in pages.
• To keep the reception / waiting areas tidy and ensure notice boards are up to date.
• To provide cover for other administrative staff in their absence or as required by the Locality Support Services Manager

This role is offered on a permanent basis with all new staff joining the Trust entering a six month Probation Period.  The hours are full time with shift patterns from 8.30 - 4.30 and 9.00 - 5.00, Monday to Friday.

The qualification, training & experience requirements for the role are outlined in the Job Description/Person Specification.