• Job Reference: CNS00895
  • Date Posted: 13 July 2021
  • Employer: Wiltshire Council
  • Website:
  • Location: Wiltshire
  • Salary: £18,933 to £19,698
  • Sector: Administration, Leisure
  • Job Type: Part Time
  • Duration: Permanent

Job Description

The Vale Community Campus is looking to recruit two Receptionists to join our lively and friendly team totalling 34.25 hours per week. The hours will be split between two roles and could include evenings and weekends.


At the campus, we offer high quality facilities, activities and a variety of services to the local community and surrounding areas. The centre’s team works closely together and is dedicated to delivering an excellent experience to the local community.

About the role

As a Receptionist, you will be responsible for collecting admission fees from customers and dealing with queries received into the leisure centre, whilst providing a professional customer focussed service.

You will also be assisting in promoting and selling both the services and products.

Hours include: Monday 3:30pm – 8:30pm, Thursday 9am – 1:45pm, Friday 9am – 1.45pm, Sunday 9am – 2:30pm.

About you

With excellent communication and people skills, you should possess a recognised customer based qualification such as an NVQ in customer care/ reception skills or the equivalent in experience.

A good working knowledge of Microsoft Applications such as Outlook and Excel is also required as you will be updating working documents and need to communicate clearly with other members of staff as well as operating the computerised booking system.

The ability to remain calm and composed in pressurised situations and to work with minimum supervision is also essential criteria as Receptionist.

Interviews will be held on Wednesday 4th August 2021.

Where possible interviews are virtual, but due to the nature of this role interviews will be in person. Current public health advice is followed for candidate and employee safety.

Find out more and apply

For specific information about this job, please contact Mike Stuart, Centre Manager. Email: Telephone: 01249 706110.

Please download and read the role description and person specification carefully before you apply (see below), as well as our EPIC Values.

You can then make your application online by clicking the apply button at the bottom of this web page. If you are submitting a CV please ensure you read our CV and cover letter criteria carefully to avoid your CV being rejected.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion.

The council is a Disability Confident Employer which means we are committed to employing people with disabilities and supporting them throughout their employment with us.

EPIC Values

All candidates are assessed against the council’s EPIC Values and EPIC culture. Half the questions during interview will be based around these.

Click here to view our EPIC Values

Download Attached Documents:
CE04-0373 Receptionist Leisure.pdf