About the role
This role gives you the hands-on experience to become a Store manager. To accelerate your career, you can also choose to complete a Level 6 (degree equivalent) apprenticeship.
What you'll be doing
You'll be close to customers and colleagues, learning our routines and processes that make sure our stores run efficiently. You'll be hands-on, working across all the departments, understanding each role, and learning from the best. You'll see how our managers adapt to the unpredictable challenges that come up every day whilst keeping service and standards high.
Six months after starting the programme, you'll have the chance to complete a Level 6 apprenticeship. We appreciate that further study is only for some; that's why it's optional. At this point, you'll also be ready to take on your first Team Manager appointment.
You'll rotate through our different departments, including Food, Clothing and Home, learning everything there is to know to become a Deputy/Store Manager.
And it doesn't stop there; we will continue to support you through the next stage of your career, which could be taking on bigger stores and working elsewhere in the business to develop your skills further.
What you'll need
If you choose to study the apprenticeship, you will need good functional literacy and numeracy skills (A*-C/9-4 in GCSE English and Maths or equivalent). If you can demonstrate good literacy and numeracy skills but cannot provide evidence of a suitable qualification, you must complete Level 2 Functional Skills qualifications alongside the apprenticeship. You also need to have been a resident in the United Kingdom for at least three years before the start of the programme or have pre-settled or settled status under the EU Settlement Scheme.
Candidates must have the right to work in the UK for the full duration of their preferred programme.
What we look for
To succeed here, you'll need to be a team player who tells it as it is, works well with people and gets closer to customers. You'll want responsibility; you will be committed to working hard and getting the job done. It means being fast on your feet at solving problems and calm under pressure.
Example career path
You'll build a career as unique as you based on your skills and interests, but here is a common path that many colleagues in Retail make their own.
Learning and support
Your development is our priority. We'll give you a structured programme including mentoring, on-the-job training, and opportunities to solve real challenges that will help you build a long-term career at M&S. And, if we believe you can reach your potential faster, we will give you the tools and opportunities to do it. But the person who is really going to make this happen is you. With our support, we want you to own and drive your development.