Retail Manager

  • Job Reference: compass/TP/1407741/82434/SN
  • Date Posted: 2 June 2021
  • Employer: Compass Group Plc
  • Website:
  • Location: King's Lynn, Norfolk
  • Salary: £20,001
  • Bonus/Benefits: Competitive
  • Sector: Hospitality & Tourism
  • Job Type: Full Time

Job Description

We are looking to recruit a Retail Manager (Subway Manager) to perform to oversee the Subway outlet in Royal Stoke University Hospital.
Reporting to the Retail Concessions Manager, you will ensure the prompt and efficient preparation of food to the standard outlined in the SUBWAY operations manual and to the customers satisfaction, whilst maintaining the cleanliness and hygiene of the Unit.        

If you have the ability to monitor, lead and develop a team of people; increasing individual effectiveness through leadership, motivation, communication, coaching and training - this is a fantastic opportunity for you.

Job Description
  • £XX per annum depending on experience
  • Compass exclusive offers on PerksAtWork
  • Access to a wide range of programs to train and develop you
  • Pension contribution
More about the role:

Supervise the work of all catering/retail staff in order to maintain and deliver a quality service

Build and maintain effective relationships with staff, clients and other departmental supervisors

Ensure retail margins are improved upon and budgetary requirements are met

Manage & operate all back office systems & facilitate the use of company systems and procedures

Draw up weekly staff rotas

Undertake weekly monitoring of quality control systems for the Catering service through appropriate IT systems

Assist in implementing Food Hygiene policies to agreed standards

Ensure that all Catering/retail materials and equipment are kept clean, hygienic and are maintained

Lead new starter inductions on the buddy programme, lead and train new staff and assist, organise and implement appropriate training in line with personal development plans and divisional business plans.

Who you are:

            Experience of Catering or Retail

            Supervision experience - strong leadership skills

            Food Hygiene Training

            Effective communication and customer care skills with patients, visitors, customers, clients, and staff

            Strong interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels

            Ability to monitor performance levels at all times

            Financial awareness in managing budgets

            Computer literate

            Understanding of relevant Health and Safety, Employment and other legislative requirements.

Who we are:

As part of Compass, you have the opportunity to work behind the scenes at sports and leisure events, oilrigs and military bases, and in the heart of schools, hospitals, care homes, client offices and boardrooms - some 6,000+ locations across the UK and Ireland.

We do it all and so could you. Apply now and join the family!

ESS Support Services Worldwide, part of Compass Group UK and Ireland,  is the defence, government, offshore and remote business sector of Compass Group UK & Ireland. It provides food and support services to major companies and organisations operating in remote sites, defence, central and local government departments, police, prisons & offshore sectors.

We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received.  You are therefore advised to apply at your earliest convenience.