Sales Office Manager

Job Description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • Free meals
  • Onsite free car parking
  • Discounted Event tickets
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

We have a fantastic opportunity for a Sales Office Manager to join one of our stunning venues. This is a sales management role with primary responsibility for driving new business from mostly a corporate sales platform whilst retaining and growing existing C&E accounts. The role will require thorough working knowledge of all key market segments and key clients within these, ensuring conversion rates are optimized and financial targets achieved. The position will be responsible for producing, delivering and managing sales plans to achieve venue sales, KPIs and supporting profitability targets as well as managing and motivating the event planning team members to achieve personal KPIs. The role is a 50:50 split between reactive and proactive sales for the venue.

Founded in New York 59 years ago, Restaurant Associates brings high quality dining and hospitality to some of the UK's leading workplaces. We believe in the power of food and drink to bring people together, whether in a restaurant or speciality café, to inspire them to do great things at work.

Our food is crafted onsite by passionate people using the best ingredients and we know that a balanced, plant focused, natural, fresh and sustainable menu will increase the productivity of our customers and keep them motivated and happy whilst at work.

Key responsibilities:

  • Achievement of C&E sales budget
  • Ownership of sales and marketing plan for the venue
  • Marketing and promotional activities for the venue, ensuring all websites and online directories are consistently updated and to brand standards
  • Management and delivery of local corporate account plans (working with BDM team)
  • Proactive sales activities for the venue
  • Reactive sales activities for the venue including internal client bookings
  • Accurate sales reports/forecasts and achievement of venue performance standards
  • Management of the onsite C&E sales and events team
  • Communication with central sales team and BDMs
Our ideal Sales Office Manager
  • Previous experience within hospitality sales
  • Minimum 2 years experience in a similar role
  • Thorough working knowledge of all key market segments, in particular weddings
  • Aware of local, national and global trends in the wedding industry
  • Good understanding and working knowledge of sales systems & Microsoft 365
  • Managing and developing a team to achieve and exceed sales targets
  • Excellent communication skills - both oral and written
  • Commercial awareness and to be able to understand links between sales and profit

About UsPart of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.Job Reference: com/2805/90346001/52643559/SUCompass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!