Seasonal Tourism Services Assistant (Scarborough & Whitby)

Job Description

Scarborough Borough Council

Seasonal Tourism Services Assistant

Salary currently £18,065 - £18,426 per annum (pro rata)

15 hours + per week – to commence 1 May 2020


An exciting opportunity has arisen for a customer focused candidate to join the Tourism Services Team. This post will be based in the Tourism & Corporate Marketing Service office at the Town Hall, Scarborough, and as you will also be required to work in the Whitby Tourism Services Bureau a clean full driving licence is essential.  Weekend and Bank Holiday working will be required.


As a Seasonal Tourism Services Assistant you will: Deliver a high quality front line service

  • The successful candidate will be responsible for delivering an excellent sales and marketing service to potential customers to the Borough and will support all aspects of tourism to encourage business and leisure tourism.
  • The ideal candidate will be an excellent communicator and have an in-depth knowledge of the Borough’s Tourism products.  The post will also require the candidates to have proven sales and marketing skills and be competent in the use of database and IT booking systems.
  • Respond to a wide range of customer enquiries within the Tourism & Corporate Marketing Service
  • Contribute to and support the implementation of changes and improvements in the service.
  • Use Information Technology to collect store and update information.


For an informal discussion, please contact Teresa Bamforth, Senior Sales & Visitor Services Officer 01723 383505 or email


Apply online via Further details and application forms are also available from Customer Services, Town Hall, St Nicholas Street, Scarborough YO11 2HG; telephone (01723) 232323. Application forms should be returned to Human Resources, Town Hall, St Nicholas Street, Scarborough, YO11 2HG, in an envelope marked “Private and Confidential, Application for Seasonal Tourism Services Assistant.”


Closing date:  12 Noon, Thursday 2 April 2020


(If you have not been contacted again by Tuesday 14 April 2020, please assume your application has been unsuccessful on this occasion).