Senior Administrator - Children’s Community Nursing & Complex Care

• To provide effective administrative support
• To develop a thorough understanding of the service and processes 
• Efficiently use System 1  and other databases  to record and track the patient's treatment pathway including, clinic appointments and outcomes.
• Efficiently use appropriate systems to collect, collate and report data and information in an accurate format (e.g. Microsoft Excel, Word, PowerPoint).
• Responds to all colleagues in a positive, professional and helpful manner. Takes the wider view' at all times and builds good working relationships.
• Communicate effectively with a wide range of people including colleagues and members of the public, ensuring at all times that a professional approach is presented.
• To use own initiative in prioritising workload to ensure deadlines are met. When appropriate, to propose changes to working practices to maximise efficient/effectiveness of role.
• To adopt a flexible and supportive role within the administration team by assisting with workload in the absence of colleagues to maintain a robust and quality service.
• Carrying out general administrative tasks for the department to agreed standards and timescales, e.g. photocopying, sending out correspondence and documents, etc.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.