Senior Compliance Governance & Advice Manager

  • Job Reference: R0024724
  • Date Posted: 14 June 2022
  • Employer: Centrica
  • Website:
  • Location: Windsor, Berkshire
  • Salary: On Application
  • Bonus/Benefits: Car Allowance, Pension & Benefits
  • Sector: Consulting & Corporate Strategy
  • Job Type: Full Time

Job Description

Senior Compliance Governance & Advice Manager

As a Senior Compliance Governance & Advice Manager, your role will be to compliment and deepen the leadership capabilities of the senior management team in Ethics & Compliance (E&C), through advanced demonstration of collaboration, insight and delivery skills.

You will ensure that sufficient skilled resources are available to provide high quality E&C governance and advisory support to the business whilst serving as a "trusted advisor" to senior management in lines 1/2/3, providing leadership for the ownership and accountability of key conduct and regulatory risks.

The Role:

  • Provides leadership on all aspects of Compliance Governance and to act as key champion/custodian of the Senior Managers and Certification Regime, providing associated thought leadership and trusted advice

  • Ensures that the E&C team work closely with Senior Management to continually drive fair outcomes for our customers and mitigate against the risk of foreseeable customer harm

  • Ensures that the E&C Advice and Governance teams provide appropriate oversight of the management of existing and emerging regulatory/conduct risks and to help line 1 to appropriately address risks and issues

  • Proactively works with the business to assess and respond to changes in the regulatory and competitive landscape thereby enabling the business to achieve its objectives without compromising delivery against our core regulatory and customer obligations

  • Leads the development of the Ethics & Compliance Advice Methodology and Annual Compliance Plan to ensure they remain effective

  • Works with the Head of Compliance and Chief Risk Officer in providing a summary of all material conduct and regulatory issues to MCRC, BGI Board Risk Committee and BGI Board

  • Develops strong relationships with CRO and Head of Internal Audi to develop more effective

  • Provides detailed, timely, comprehensive risk-based advice to senior managers (SMFs) on the regulatory and conduct risks associated with their strategy, business processes, initiatives and growth objectives

  • Proactively works with the E&C team to advise on all stages of the customer journey including product, sales, service, claims and complaints and across all media

The Person:

  • Highly experienced in working in a regulated Financial Services environment with a deep-rooted comprehension of a FS regulatory framework

  • Proven track record of management and development of compliance consultants and managers to enable them to reach full potential while providing an optimal business partnering service

  • Understand the external marketplace and the regulatory and political environment and can apply this effectively in role

  • Understand the effectiveness of actual and proposed business controls designed to mitigate rule breaches, promote good customer outcomes and prevent risks from crystallising

  • Excellent comprehension of the FCA Handbooks and how these apply to Centrica

  • Able to effectively evaluate the materiality of issues/risks for customer and business impact and assess the adequacy of proposed remedial actions

  • High quality oral and written communication skills with a track record of engagement with senior stakeholders at senior management and board level

  • Strong influencing and engagement skills, working closely with senior management and executives

  • Ability to produce high quality reports which accurately and succinctly highlight and reflect current conduct/regulatory risk and priorities for Centrica to address

  • Advanced level programme and project management skills, a natural delegator and able to facilitate change within the wider compliance team and provide appropriate levels of support on matters as required by the business.

  • Demonstrable experience of advice activity within a regulatory sector

  • Experience in an ethics & compliance governance and advice at Senior Management level either in a FTSE business or working within the FCA in an FS regulatory oversight capacity

  • Educated to degree standard (Law or Economics degree preferable)