Senior Health Care Assistant

Job Description

Do you want to be part of an innovative, dynamic organisation that is committed to delivering the best care by the best people? We are looking to appoint people who are as passionate about high quality care as we are.

NELFT provides award winning community and mental healthcare for over 2 million people. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.

We are committed to the delivering the best care for our patients. The successful candidate will share this commitment and demonstrate our Trust values.

We are committed to continuous learning to improve patient outcomes so this means that we are also committed to the professional development of our workforce. We want to ensure you have the opportunity to grow and progress within NELFT, so take the first step on this journey by joining us now.


Health Care Assistant -

An opportunity has arisen for enthusiastic individuals who are passionate about engaging clients in activities and bring liveliness to the ward environment one of the better performing teams in Mental Health inpatient service, Monet Ward, in Goodmayes, Ilford, Essex.

Monet Ward is a male acute unit for 18-65yrs old male patients. Monet Ward provides treatment for acutely disturbed male patients who are no longer safe to be treated in the community. They could be a risk to themselves or others.

The successful candidates will work with patients aged 18-65 years, their families and carers. There is scope within the job role to take part in formalised therapeutic contact with patients and carers.  This will enhance the applicant’s future career planning and or academic endeavours. The successful candidates will form part of multi-disciplinary team offering inpatient  care through intensive multi-disciplinary interventions and a structured daily programme.

We are looking for candidates who have enthusiasm and passion for meeting the needs of acutely unwell patients, as well as being adaptable, enjoy variety, can work independently, as well as understanding the relevance of team work.

The main responsibilities of the post:

-To complete 5 days of Prevention and Management of Violence and Aggression course which is yearly updated and implement in practice as required.
-To work shifts over a 365 day a year basis including night duty
-To undertake assessment of client’s needs and support qualified nurses in formulating appropriate individual care plans taking on a holistic approach.
- Ensure that relatives and carers of service user and feel able to communicate effectively with the clinical area to answer any queries or concerns.
- Appropriate IT skills to ensure accurate documentation and communication.
-Take steps to maintain the safety and welfare of patients, staff and visitors to the ward.
-Work alongside service users and carers/relatives to continually work towards improving and maintaining high standards.
- To complete mandatory training and development as required.
- To undertake clinical and safeguarding supervision.

At NELFT we set very high standards to ensure we provide quality services. We require prospective employees to carry out an online literacy and numeracy test, equivalent to NVQ Level 2. For more information regarding our assessments, please visit our website. If you are successful at interview for this post, you will be required to undertake an assessment for these skills during the pre-employment checks.


Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).



Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment.  As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham Essex

High Cost Area Supplement - London

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £3,722 to a maximum of £4,743).

The post may close before the scheduled closing date depending on the volume of applications.


As an employee of NELFT, you will receive the following benefits:

  • Excellent working environments in a mix of state of the art and historic buildings
  • Agile working with outstanding ICT support
  • A long-standing and award-winning approach to Equality and Diversity with supportive networks for ethnic minority staff, staff with disabilities and LGBT staff
  • Staff Benefits including NHS Pension, childcare vouchers, a salary sacrifice car scheme, the MyTrustBenefits discount scheme, cycle scheme and Annual Leave Sale / Purchase scheme, trade union membership and a range of ambassadorial roles
  • A focus on staff health and wellbeing featuring subsidised gym membership, access to Mindfulness, walking groups and other wellbeing support.  

We have signed the skills pledge and are an accredited Improving Working Lives organisation. We are committed to staff development and offer opportunities which include a wide range of training options and an active Quality Improvement Programme

Equal opportunities employer

We are committed to equal opportunities and diversity, are Disability Confident and therefore welcome applications from all sections of the community, people of all protected characteristics.


Correspondence with us

You are advised to regularly check your emails (including any junk mail/spam folders) for correspondence related to this post. In the event of a high number of responses to any advert, NELFT reserves the right to close the vacancy early. If you do not hear from us within three weeks of the closing date then please assume you have not been successful on this occasion.