Senior Housekeeper

  • Job Reference: 171609
  • Date Posted: 24 November 2021
  • Employer: Serco Limited
  • Website:
  • Location: Buckinghamshire (HP21 9PP), United Kingdom
  • Salary: £8.91 to £10.00 Per Hour
  • Sector: Hospitality & Tourism
  • Job Type: Part Time
  • Duration: Permanent

Job Description

Job title: Senior Housekeeper

Location: Stoke Mandeville Stadium, Buckinghamshire, HP21 9PP

Job type: Part Time, Permanent

Working hours: 30 hours per week, 5 out of 7 days, mainly morning shifts

Salary: £8.91 to £10 per hour




Here at Stoke Mandeville our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Senior Housekeeper to join the centre.


Stoke Mandeville Stadium is the National Centre for Disability Sport and boasts the highest grade of facilities for our leading sportsmen and women.


In this role you will be responsible for a team of housekeepers and report to the Operations Manager for cleaning duties within The Oympic Lodge section of the Centre, and keeping high standards of cleanliness required under the contract specification document and ensuring the welfare and safety of guests.


On a day to day basis, as well as supervising your team, you will be carrying out a variety of tasks such as ensuring reactive cleaning is undertaken, making sure the non-sporting facilities which include bedrooms, guest laundries, laundry cupboards and bedroom corridors are maintained to appropriate standards of cleanliness throughout the day and ensuring all customer feedback relating to cleaning is effectively managed and most of all ensuring guests have an enjoyable stay.


You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free gym membership.


About you


To be considered for this role you will have experience of working within a hotel / Leisure environment, ideally housekeeping or cleaning and have experience of managing a team.


You will be someone who can multitask and can effectively delegate tasks out to your staff. 



Why Serco


Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.


A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You will be able to broaden your experience and apply your skills in new ways.


Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 


What we offer


  • Free/heavily discounted use of all the facilities at the Centre
  • Excellent Development and Training Opportunities
  • A safe and supportive culture
  • A chance to make a positive difference to the community



Serco/Serco Leisure Operating Limited are appointed as the Trust's Managing Agents. We manage the recruitment process and the Trust's employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company's policy, employees will have a DBS check where appropriate.


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