Senior People Operations Officer

  • Job Reference: com/2907/74904003/52503556/JCC
  • Date Posted: 4 August 2022
  • Employer: Compass Group Plc
  • Website:
  • Location: Cheltenham
  • Salary: £28,000
  • Bonus/Benefits: £28000 per annum
  • Sector: HR / Recruitment
  • Job Type: Full Time

Job Description

As our Senior People Operations Officer, you will support the other People Operations Officers with their day-to-day responsibilities and the Regional People Operations Manager.

Your role will include supporting all race day's at Cheltenham and other South West locations as the business requires. Ensuring the recruitment and induction of new starters is a smooth process, liaising with managers and confirming them for work, booking and managing accommodation for the season and to take active involvement in race day check in and out.

You will also assist with the planning and post event breakdown of events and getting involved with any projects from senior management.

What we'll give:

Senior People Operations Officer

  • £28,000 per annum, 40 hours per week
  • Compass exclusive offers on PerksAtWork
  • Access to a wide range of programs to train and develop you
  • Pension contribution
  • 5 over 7 days during racing calendar
  • Parking onsite
  • Free lunches/dinner during work hours
  • Free tickets to racing and music events

Jockey Club Catering is a venture partnership between Jockey Club Racecourses, the UK's leading racecourse and venues group, and Compass Group UK & Ireland, to provide top quality catering, hospitality and service at 15 racecourses nationwide.

This sees Jockey Club Catering operate at The Jockey Club's flagship Cheltenham Racecourse during the four days of The Festival, which is effectively the world championships of Jump racing, attended by more than 250,000 people. Jockey Club Catering was formed in 2009 and in 2013 the partnership was extended through until at least 2025.

Alongside racing, the iconic venues within The Jockey Club's family are open throughout the year, hosting a wide variety of events including conferences, weddings, meetings and exhibitions, all of which can be individually tailored to meet each client request as it comes.

More about the role:
  • Be involved in the recruitment plan within the location and participate with recruitment activities
  • Take ownership for the recruitment administration Cheltenham
  • Support the Regional People Operations Manager with the maintenance of personnel files. Ensuring that new files are created, scanned and saved with the relevant documentation, for both salaried and casual workforce
  • Ensure sufficient uniform is available for every operational day
  • Take ownership of the People Operations duties at Henley Royal Regatta, including recruitment, training, accommodation and the management of check in and out on live days
  • Take ownership of the accommodation for Cheltenham Racecourse for all events (including Henley Royal Regatta)
  • Assist with Race Day planning, delivery and breakdown with regards to the People Operations Function, with particular attention to Cheltenham
  • Take part in ensuring staff check in is completed in an efficient manner in line with staffing and location procedures
  • Ensuring that accurate records are made and details filed in accordance with company and unit procedure
  • Recommend improvements, which you believe, would help to grow our business and sustain our position in the market
  • Support Regional People Operations with improving systems, workflow and retention strategies
Who you are:
  • You will have extensive experience of working as a Staffing or Recruitment Admin or similar in a demanding fast paced environment or as a HR generalist with a large client or across multiple sites
  • A positive, approachable trouble shooter with experience of delivering and someone who is commercially astute with experience in a fast paced, high volume variable labour environment with an active eye and awareness of the wider recruitment market and our key competitors
Who we are:

Levy UK & Ireland is the sports and hospitality sector of Compass Group UK and Ireland. It is the market leader in the provision of legendary food and drink experiences at some of the UK and Ireland's most significant sporting, arena, and leisure venues. Through strong client partnerships, Levy UK & Ireland creates bespoke food concepts, service standards and pioneering design, implementing a guest-first approach and ongoing innovation at each venue.

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Exclusive travel discounts with TUI, Expedia, and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways programme