Senior Product Manager - Fulfilment Data and Alerts

  • Job Reference: 668285
  • Date Posted: 14 January 2022
  • Employer: Tesco
  • Website: https://www.tescoplc.com/
  • Location: London/Welwyn Garden City/UK
  • Salary: On Application
  • Sector: Retail & Consumer Products
  • Job Type: Full Time

Job Description

About the role

As a Senior Product Manager, you are responsible for enabling our colleagues to provide brilliant service for our customer by :

  • Ensuring we put data in the hands of decision makers where and when they need it
  • Alerting fulfilment colleagues when there is an order to fulfil

You have abilities to take a business idea from inception to production and can build and deliver successful products that deliver significant business value.

The role also includes:

  • People management of a small team (can be a great first step into people management)

Helping to transition to product led mindset. Whilst we operate in a service orientated architecture and have strong underlying technology capabilities we are on a journey to becoming product led and part of this role will be helping the team to become increasingly product led

You will be responsible for

  • Have complete ownership of a complex and company strategic product within a portfolio and involving multiple internal/ external stakeholders and drive the Product strategy and execution for that product
  • Formulate the vision, strategy and roadmap for the set of products I own in the portfolio (product mix, new products, retirement of old products), and work with others in aligning the strategic priorities, dependencies and roadmap across the product portfolio
  • Quickly build market knowledge and assess new product opportunities (gathering ideas, research, carrying out analysis, refining and prioritising new requirements)
  • Plan and co-ordinate significant product efforts that have dependencies on multiple product and engineering teams
  • Steer sprint/release planning sessions by work with my engineering counterparts to plan sprints/ releases that deliver maximum business value with the least effort
  • Identify and drive improvements to the way in which product performance and service levels are measured to ensure product quality, reliability and security
  • Manage the supplier strategy for my product domain identifying third party suppliers and business partners, and managing existing relationships
  • Lead discovery work around a minimum viable product (MVP) for any new product/ feature, collaborating with user experience (UX) and engineering teams to prototype and validate a MVP
  • Help the team in breaking down a complex piece of work/ epic into smaller, deliverable chunks of value that can be delivered faster
  • Provide leadership and direction to cross functional team(s) on short-term tasks/ near-term priorities
  • Provide support and coaching to junior Product Managers as well as peers
  • Are accountable for the performance/ adoption of my product and work towards increasing it

You will need

  • Excellent written and verbal communication skills
  • A methodical/ analytical approach and great problem-solving skills
  • Attitude and the aptitude to learn new product area/domain quickly
  • Great presentation and persuasion skills
  • Team player who could work collaboratively with other members of the team
  • Ownership, responsiveness and commitment towards assigned work
  • Strong decision making and prioritization skills, especially when multiple trade-offs are involved and faster decision are required
  • Empathy and good listening skills to understand the needs/ pain points of your customers/ stakeholders
  • Excellent facilitation to effectively facilitate requirement gathering/elicitation sessions with senior business leaders/ stakeholders
  • Supplier management and negotiation skills
  • Knowledge of Agile methodologies, writing effective user stories/ acceptance criterions
  • Understanding of User Research/ Design Thinking concepts
  • Have proven success in working on unstructured problems, defining hypothesis, creating MVPs, running experiments and analysing results to drive data-driven decisions
  • Took multiple ideas (at least 1 new product/idea) from conception to go-live, through standard software product development lifecycle and got measurable success across defined KPIs
  • Good domain expertise in retail fulfilment
  • Knowledge and experience of product management best practice and methodologies and strong technical acumen
  • Driven experiments against defined hypotheses, created MVPs towards robust data-driven decisions on product improvements and their influence on product performance indicators
  • Have shown significant improvement in your Product KPIs and helped a team set KPIs for new/ other products
  • Effectively worked with senior stakeholders outside of his immediate product team to market the product and gather feedback and new requirements
  • Technically competent to influence and understand the solution context and approach and aid engineering in estimating the complexity of work being requested
  • Understands the impact Tech debt is causing, and the value Tech upgrades can bring in, and can hold objective conversations with your technology counterparts to prioritize it during any sprint

What's in it for you

We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to:
Annual bonus scheme where you can earn 10-20% of base salary
Holiday starting at 25 days plus a personal day (plus 8 Bank holidays)
On-site state of the art gym at our Welwyn Campus with discounted Gympass membership & free health checks via Nuffield Health
Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
Life Assurance - 5 x contractual pay
Share Schemes - Join our Buy As You Earn' & Save As You Earn' share schemes after 3 months service
Colleague Clubcard (including a 2nd card for a household member) after 3 months service
Colleague Discounts:
10% increasing to 15% after every pay day for a four day period, off most purchases at Tesco
10% off One Stop
10% off pay monthly & SIM only deals with Tesco Mobile
20% off all F&F purchases
20% off car, pet and home insurance at Tesco bank. T&C's apply
25% off Tesco Café
50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
50% off health checks at Tesco Pharmacy
An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
Cycle to work scheme
Shuttle Bus Service to/from Hatfield & Welwyn Garden City Station to Welwyn Campus & Hatfield Offices
Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
Our Employee Assistance Programme helps you deal with life's challenges
Financial wellness - Tesco has partnered with experts to help you make the most of your money
Get involved in a range of fundraising activities with our long-term charity partners

About us

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is Serving Britain's shoppers a little better every day'. Our business was built with a simple mission - to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.


At Tesco, inclusion means that Everyone's Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.
Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.


Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve.

It remains that Shire Park is our central location for Head Office teams. We have recently announced that we will be moving towards a more blended working week - combining office and remote working.  Our base will be the office, where we connect, collaborate and innovate - and there will be the expectation for everyone to be in the office more often than not. For Head Office roles we therefore expect colleagues to spend a proportion of their time at our offices in Shire Park.

We are supportive of colleagues having conversations with hiring managers about what office presence will look like in the context of the role.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.