Site Reliability Engineer, VP

  • Job Reference: R-00226521
  • Date Posted: 8 February 2024
  • Employer: NatWest Group
  • Website:
  • Location: Gurugram
  • Salary: On Application
  • Sector: Engineering, I.T. & Communications
  • Job Type: Full Time

Job Description

Join us as a Site Reliability Engineer, VP

  • In this key role, you’ll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
  • You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
  • This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development
  • We're offering this role at vice president level

What you'll do

As our Site Reliability Engineer, you’ll work closely with our feature team and other colleagues to meet defined service level objectives and continually improve systems and environments. You’ll define error budgets that support finding the right balance between risk and reliability.

You’ll also provide structure and help to our release process, suggesting and making improvements where possible. You’ll scale systems sustainably through mechanisms like automation, evolving them by pushing for changes that improve reliability and velocity. We’ll also look to you to coach and provide guidance to colleagues and the wider team, leading where required.

In addition to this, you’ll:

  • Proactively contribute new ideas and innovations to meet short term and longer-term goals
  • Continually balance and manage any potential risks
  • Be accountable for the day-to-day health of both production and non-production environments and respond to any incidents as required
  • Provide technical expertise and input to establish the risk tolerance of products and services
  • Communicate incident status updates clearly and frequently to other teams, customers and stakeholders

The skills you'll need

We’re looking for someone with strong knowledge of reliability systems thinking and experience of software engineering. You’ll need experience of using a data driven and scientific approach to fact finding. We’ll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes

We’re also looking for:

  • Proven experience in a site reliability engineering role or a similar capacity
  • Strong programming and scripting skills using Python, Go, Shell, Spring Boot, ReactJS, Redux, React Hooks, Javascript, MS, NodeJS, Express JS, HTML, CSS and SASS
  • Expertise in designing and implementing monitoring and alerting solutions using loud Watch Introscope and Splunk 
  • Experience in Continuous Integration/Continuous deployment CI/CD tools Gitlab, Ansible, DWS or Consul
  • Proficiency in infrastructure as code using Terraform