Sous Chef - Brentford FC

Job Description

Sous Chef - Brentford FC
  • £40000 per annum
Who We Are:Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.Focussed on ?doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.
  • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
  • Aviva Digicare - Free annual healthcare check
  • Exclusive Benefits & Wellbeing site (Perks at Work)
    • Entertainment discounts - up to 55% off cinema tickets
    • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
    • Travel discounts - Discounts with holiday companies such as TUI and Expedia
    • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
  • Meals on duty
  • Vodaphone discounts
  • Pension scheme and Life Assurance
  • Employee Assistance Programme
  • 23 days + BH's and additional day off for your birthday
  • 2 days additional leave, following return from Maternity leave during first year back
  • Competitive and supportive family benefits
  • Day off for baby's first birthday
  • Holiday purchase scheme
  • On-going training & development and career pathways
  • Professional subscriptions paid
  • Financial wellbeing programme and preferred rates on salary finance products
More about the role:
Overall Purpose of the Role
  • To create The Levy Difference with food production and service that exceeds the guests' expectations through effective management
  • To provide strong leadership while delivering and managing the kitchen operation, whilst controlling procedures and costs
  • Ensure the smooth planning and delivery of a first-class catering product to our clients and customers, ensuring that performance standards are achieved through the use of Levy Signatures guidelines
  • To demonstrate full alignment to our Levy UK vision and values by creating and living the Levy difference through delivering Legendary Experiences and Powerful Partnerships
Key Accountabilities 
Operations
  • Acknowledge and act upon individual customer needs whilst observing service standards
  • Deal with all customer comments in a positive manner and take appropriate follow up action where required
  • Recognize potential complaint situations and take effective steps to avoid and/or resolve these situations
  • Have knowledge of catering products and be able to advise the customer in a professional and helpful manner
  • Share best practice across units and strive in the achievement of total customer satisfaction
  • Feedback to Head Chef
  • Monitor guest satisfaction results within your area of responsibility 
Culinary 
  • Deliver consistently against agreed standards 
  • Establish and maintain quality and presentation standards for all menu content
  • Utilize Foodbuy procurement system for ordering and receiving of products and stock control
  • Take a structured approach to the management of the food production and service
  • Demonstrate innovation in all areas of our operation
  • Take pride in your business and share agreed standards with other venues
About you:At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Job Reference: com/3105/98572001/52655629/SUCompass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!