SSAFA Volunteer Divisional Secretary - London South West

Job Description

The London South West branch of SSAFA- the Armed Forces charity is currently looking for Divisional Secretaries to coordinate the day-to-day business in a number of our divisions. This is a key role involving administration and coordinating people. As the first point of contact for the division, you will play a key part in promoting SSAFA locally, matching clients to volunteer caseworkers and supporting volunteers to get the best outcomes for their clients.

You don’t need a military background, just some basic I.T and admin skills, the ability to get on with a wide range of people and good communication skills and written English.

Key role responsibilities
Acting as the first point of contact for SSAFA in the local area
Taking enquiries from potential clients and potential volunteers
Matching new clients to available caseworkers
Supporting caseworkers, particularly new volunteers
Working with the local publicity officer to promote SSAFA locally
Providing reports to the local SSAFA branch and to SSAFA’s Central Office
Maintaining accurate records on our on-line case management system
Coordinating SSAFA Visitors and Helpers (if applicable)
Organising local meetings to keep all volunteers up to date with the latest training and information
Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser
Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

Please feel free to email if you wish to talk to one of our volunteers in the branch to find out a bit more about the work we do and how you are best suited to help.