What we'll give:We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Regular emails filled with the best discounts and savings available
- Receive Wow Points every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways programme
More about the role: - To be polite, professional and friendly at all times with customers, clients and colleagues
- To ensure the highest level of customer care is adhered to at all times
- To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
- To maximise all sales opportunities through selling techniques
- To accept payment including operating a till
- To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
- To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene
- To report health and safety issues to your line manager, including all accidents and near misses
- To promote good safety habits and methods of work
- To serve customers with hot and cold food and beverages on a counter during service times
- To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements
- To assist in the preparation of hospitality as required
- To clean all work areas during and after use and remove all waste to the appropriate area
- To observe and comply with all company and unit procedures relating to cash handling and security, reporting any issues to the catering manager.
- To maintain temperature records as required and to report any variance
- To operate machinery as shown and trained to do so, ensuring that the equipment is used safely and in accordance with current regulations and company policies
- To always look out for opportunities to develop our service
- As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency
- To prepare, produce and serve food to the brand standard applicable to the site/ unit
- To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene
Who you are: - Previous experience supervising frontline teams within a similar environment
- Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment
- Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety
- Criminal Records Bureau security checks required where applicable in accordance with Employment Law and Legislation
- SIA, Credit check, Security checks if applicable, depending on the role you carry out
- Customer service focused
- Team player and can-do attitude
- Takes pride in personal appearance and hygiene
- Self motivated and able to use own initiative
- Ability to work under pressure whilst maintaining a positive attitude