Supervisor

  • Job Reference: com/0308/93352001/52504414/SU
  • Date Posted: 3 August 2022
  • Employer: Compass Group Plc
  • Website: https://www.compass-group.co.uk/
  • Location: London
  • Salary: £14.00 Per Hour
  • Bonus/Benefits: £14 per hour
  • Sector: Hospitality & Tourism
  • Job Type: Full Time

Job Description

What we'll give:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways programme
More about the role:
  • To be polite, professional and friendly at all times with customers, clients and colleagues
  • To ensure the highest level of customer care is adhered to at all times
  • To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
  • To maximise all sales opportunities through selling techniques
  • To accept payment  including operating a till
  • To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
  • To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene
  • To report health and safety issues to your line manager, including all accidents and near misses
  • To promote good safety habits and methods of work
  • To serve customers with hot and cold food and beverages on a counter during service times
  • To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements
  • To assist in the preparation of hospitality as required
  • To clean all work areas during and after use and remove all waste to the appropriate area
  • To observe and comply with all company and unit procedures relating to cash handling and security, reporting any issues to the catering manager.
  • To maintain temperature records as required and to report any variance
  • To operate machinery as shown and trained to do so, ensuring that the equipment is used safely and in accordance with current regulations and company policies   
  • To always look out for opportunities to develop our service
  • As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency
  • To prepare, produce and serve food to the brand standard applicable to the site/ unit
  • To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene

 

Who you are:
  •  Previous experience supervising frontline teams within a similar environment
  • Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment
  • Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety
  • Criminal Records Bureau security checks required where applicable in accordance with Employment Law and Legislation
  • SIA, Credit check, Security checks if applicable, depending on the role you carry out
  • Customer service focused
  • Team player and can-do attitude
  • Takes pride in personal appearance and hygiene
  • Self motivated and able to use own initiative
  • Ability to work under pressure whilst maintaining a positive attitude