Job Description

An exciting opportunity is available for an experienced grocery retail supervisor to work for NAAFI in Germany. This opportunity will not only help you to enhance your knowledge and skills but allow you to test your abilities of working in a unique environment.

Please note we are only accepting applications for individuals with previous proven experience.

The successful individual will be responsible for protecting NAAFI’s reputation and driving our Brand by driving and delivering an excellent and high-quality standard of service to our customers in compliance with all NAAFI Policies and legal requirements. They will lead and motivate a team to enable them to continually exceed customer’s expectations by role modelling the skills and behaviours required by NAAFI. integrity and respect are at the heart of everything we do. They will also be:

Accountable for ensuring that stock is stored, prepared, rotated, displayed, promoted, merchandised and handled in a legal manner and to minimise shrinkage;

Accountable for the management the cleanliness and hygiene standards of the outlet, reporting any defects in the appropriate way and ensuring the correct procedure is followed to manage outlet waste and returns;

Accountable for all cash control, including minimising losses by accurately reconciling tills, cash takings, safe contents and banking and reporting all discrepancies;

Accountable for compliance to internal business compliance as well as managing compliance with HACCP, H&S, Food Safety, GDPR, completing periodic counts and demonstrating due diligence at all times;

Accountable for outlet security by following all security procedures whilst open and closed;

Accountable for all areas of People Management in line with the policies laid out in our People Toolkit. This includes the coaching and performance development of employees to enable their success in their roles and proactively managing absence, performance and payroll issues to minimise cost;

Responsible for the controlling availability of stock in liaison with the commercial team and ensuring customer demands are met by planning deliveries and controlling acceptance methods (checking quality, quantity etc), reporting discrepancies and signing documentation.

Responsible for analysing and interpreting key financial reports and making proactive recommendation for improvements and taking action in consultation with line manager;

Have the ability to effectively work and manage all steams of the catering, retail, leisure, wholesale as well as single /satellite detachments to ensure delivery of all outlet objectives;

The position will include undertaking any other reasonable request within the scope and grade of the role and to carry out other duties requested by NAAFI for the needs of the business to enable delivery of service, including taking part in activities in the wider operational part of the business as and when required.