Support Workers

  • Job Reference: LDM00431
  • Date Posted: 9 June 2021
  • Employer: Wiltshire Council
  • Website:
  • Location: Countywide
  • Salary: £21,668 to £22,542
  • Bonus/Benefits: (inclusive of 10% plussage)
  • Sector: Healthcare & Medical
  • Job Type: Full Time

Job Description


Care Support Workers – casual, full and part time positions available in Chippenham (Waking Nights), Trowbridge, Devizes, Salisbury and Warminster. Please state in your application what hours and location you are applying for.


Within each geographical area of Wiltshire, we have a Respite Service for adults with learning disabilities and customers with high physical health needs and behaviours that might present as challenging. As part of our Respite Service we provide 24-hour care to our customers throughout the year. 

Day Services work alongside customers to identify the outcomes they wish to achieve. Individuals are supported to participate in a wide range of activities based either in the service or in their local community.

About the role

The role of Care Support Worker requires the applicant to work in a person-centred manner, promoting well-being, choices, dignity and independence. Customers accessing the service may require support with their personal care needs, social daily living skills and leisure or work activities.

As a Care Support Worker, you will be expected to work towards leading shifts. There will be an expectation of working between both Respite and Day services if the need arises.

You will receive regular training opportunities to help support you in this role and you will work within the Councils EPIC Values policy. You will be supported to undertake a 26-week probationary period with regular meetings throughout this period to monitor progress.

About you

You should have experience of working with customers who have a learning disability and who may have high complex physical health needs. Driving is essential for this role, Midas training will be provided for driving a minibus.

Experience of working with customers who may present behaviours that challenge is beneficial. Following a three-month induction period you will be expected to lead shifts, undertake sleeping in duties and have a flexible approach to your role.

You must have a good standard of education and display a willingness to undertake Qualifications that include, QCF (formerly NVQ2) in care or equivalent skills and experience is essential.

Basic IT skills are also essential as you will be expected to access training on line and write reports.

You should also be willing to undertake mandatory training relevant to the role.

Interviews to be carried out following shortlisting. Unless otherwise indicated, all interviews are held virtually on Microsoft Teams or by phone where this is not possible. Candidates will be sent a link before interview to download the Teams App