Supported Lettings Officer X 2

  • Job Reference: 00317702-1
  • Date Posted: 14 July 2021
  • Employer: The Bridge
  • Website:
  • Location: Loughborough, Leicestershire
  • Remote Working: Some remote working possible
  • Salary: £23,509
  • Sector: Charity, Social care
  • Job Type: Full Time, Contract
  • Duration: Fixed Term TBC - potential for up to 10 months

Job Description

Why work for The Bridge? There are a hundred reasons.

Maybe you’ve known someone suffer without help, or perhaps you’re tired of seeing the same new stories about homelessness? Join us and you can help change lives.

Everyone at The Bridge has heaps of energy and positivity, and we are lucky to say we start every day knowing we can make a difference to local people.

We are a small charity, but we’re also a close-knit family that’s organised, focussed and driven.

There are loads of great benefits to working for The Bridge, such as the extra holiday days or the flexible working. However, these benefits are not why you join in the first place... Or why you stay. From day one you’ll receive all the training you need. Here, helping you develop your career and skills is a top priority. We value you, partly because it’s the right thing to do, but also because it really helps you achieve what you came to The Bridge for: changing other people’s lives for the better.

In your role as a Supported Lettings Officer, no day will be the same. In your efforts to support vulnerable individuals with complex needs in transitioning from rough sleeping to thriving in safe and secure environments, your work will range from supporting clients to apply for essential household items from a charity, through to supporting them through a benefits tribunal, and many things in between. Our holistic approach means supporting clients to improve their general well-being, whether this is helping them through anxiety-inducing financial situations or helping them access specialist services to meet their health needs.

You will gain experience of working in partnership with colleagues in Local Authority Housing and Social Care Sectors, as well as colleagues in the Voluntary Sector, to support and promote the best possible outcomes for our clients.

As a valued employee, you will receive day to day support during your time at The Bridge, but alongside this you will have regular supervisions with your line manager in order to ensure you are fully equipped to provide the high standard of support that your clients deserve.

Please be aware, a driving licence and use of a car is necessary for the role.

If you have any questions about the process or this particular role, you can contact us on 01509 260500 and ask for Molly Splevings - Support Services Team Manager.

Application Process
If you are interested in applying to any of our vacancies, please download and complete the Application Form, listing the vacancies that you wish to be considered for.

Alongside the completion of this form, we would like you to record a short video (up to 2 minutes long) to help us find out a little more about you. We are passionate about our Values, so in your video we would love to hear you discuss a topic that you are passionate about too. This doesn’t necessarily have to be housing related; you could pick any topic at all, from football to science.

We care about finding the right people to join our team, and so your application will be graded against our Values; Quality, Respect, Empowerment, Positivity and Partnership. This will be a great chance for you to showcase your personality and your interests!

When you’ve completed your Application Form and video recording, you can email them to, where applications will then be shortlisted for interview.

We would prefer for you to send us your video recording as a YouTube link. This is very easy and you can do this by setting up an account, uploading your video and saving it as ‘Unlisted’ – which means that only people you send the link to can see your video.

While YouTube is our preferred method, if you are unable to do this please send us your video by email (or by if it is too large), to

Check out our Top Tips for Filming a Video, to the right of this screen, to make sure you are sending in the best possible representation of yourself!

If you have any questions about the process or this particular role, you can contact us on 01509 260500 and ask for Molly Splevings, Support Services Team Manager.