Systems & Coordination Manager

  • Job Reference: POQA00010
  • Date Posted: 13 September 2021
  • Employer: Wiltshire Council
  • Website:
  • Location: Trowbridge, Wiltshire
  • Remote Working: Some remote working possible
  • Salary: £38,890 to £40,876
  • Sector: I.T. & Communications
  • Job Type: Full Time

Job Description

Systems & Coordination Manager

Salary: £38,890 - £40,876 per annum
Date Closes: 28/09/2021
Ref Number: POQA00010
Working Pattern: Permanent Full Time
Location: Trowbridge


Our Performance, Outcomes & Quality Assurance service is recruiting a Team Manager to lead our Systems Team which manages the development and maintenance of existing ICT systems and supports the implementation of new modules and IT tools across Children's Services.

Wiltshire Council has a thorough induction programme, ongoing training, a staff reward programme and a positive and empowering leadership culture. This is an opportunity to be at the heart of delivering a new era in integrated systems management in an agile, inclusive and values-driven council.


About the role

Reporting into the Systems Service Manager, you will be an inspiring leader, line managing a team of systems developers, ensuring good quality, consistency and the technical development of their work – aligned to the needs of users and requirements identified by Heads of Service and Directors. Agility and flexibility are paramount as evidenced during the Covid-19 pandemic.

You will manage a helpdesk and lead the team during system upgrades and failover testing. You will be able to constructively challenge and support senior management and leaders and contribute significantly to the development of the Digital/IT strategy for Children's Services.

You will work closely with Corporate ICT, Programme Office and key partner agencies during IT implementation programmes and support relevant activity of the corporate Business Intelligence programme.

Our Offer

  • Hybrid working; meaning you are not required to be in Wiltshire 5 days a week. We also offer flexible working options across Wiltshire including working in our hubs, and working from home. (There may be a requirement to attend County Hall, Trowbridge on occasion)

  • 25 days holiday plus bank holidays, rising to 30 after 5 years’ service, as well as the option to purchase an additional 20 days.

  • The opportunity to work for a forward-thinking council with a strong focus on staff engagement.

  • Laptops are provided so you can work flexibly from any location enabling you to be more effective and flexible in your practice.

  • Established and supportive teams who will provide monthly 1:1’s and management feedback in a culture of learning and development.

  • We offer an attractive rewards package with an excellent range of discounted products and services with national and local retailers via our Wiltshire Rewards scheme

  • Excellent training and development opportunities – with a variety of progression opportunities including CMI accredited leadership programs and career paths into management

  • Employee health and wellbeing services and family friendly policies to support work life balance

  • Discounted leisure membership, plus much more!

About you

You will be a forward-thinking dynamic individual with substantial and intricate experience and technical knowledge of Liquid Logic systems (LCS, EYES and EHCP). 

You will have a good understanding of an internal supporting service desk and preferably a firm operational knowledge of Children's Services as well as an understanding of service commissioning.  Familiarity with other Liquid Logic products would be helpful. 

Interviews will be held on: Tuesday 5th October 2021

Unless otherwise indicated, all interviews are held virtually on Microsoft Teams or by phone where this is not possible. Candidates will be sent a link before interview to download the Teams App

Find out more and apply

For specific information about this job, please contact Kevin Marshall, Systems Service Manager. Email. Telephone: 01225 718552 or Sarah Fraser, Recruitment Consultant. Email. Telephone: 01225 713164.

Please download and read the role description and person specification carefully before you apply (see below), as well as Our Identity.

You can then make your application online by clicking the apply button at the bottom of this web page. If you are submitting a CV please ensure you read our CV and cover letter criteria carefully to avoid your CV being rejected.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion.

The council is a Disability Confident Employer which means we are committed to employing people with disabilities and supporting them throughout their employment with us.