Third Line Linux Engineer

  • Job Reference: 220006GL
  • Date Posted: 3 August 2022
  • Employer: Fujitsu
  • Website: http://www.fujitsu.com/uk
  • Location: Bracknell, Berkshire
  • Salary: On Application
  • Bonus/Benefits: Competitive Salary Plus Bonus
  • Sector: I.T. & Communications
  • Job Type: Full Time

Job Description

Third Line Linux Engineer

Are you proactive, determined Third Line support engineer with proven hand on skills? Can you adapt to new challenges and work flexibly across multiple accounts within a large support team? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to deliver an effective third line service to high levels of customer satisfaction? This is your world and your opportunity to transform it for the better.

 

Your role

The Defence Joint Service Centre (DJSC)

The DJSC are looking for a Third Line Shared Service Support Engineer to work collaboratively across our accounts within the shared service. Your role will involve direct technical support for all of services in the DJSC as part of the 3rd Line Team and assist in the day to day operations and duties of the DNS SD-WAN Service. The engineer will also work with the current support personnel to understand the products and their use across the shared service and to develop their diagnostic skills / capability.

Your experience

  • Experience working in a ‘3rd’ line support teams
  • Ideally Have knowledge of Linux and using MS Service Center Support tool
  • Ideally have been in a support role in a Managed Service tooling environments, i.e. has knowledge of DC and Virtualisation solutions

The types of activities to be undertaken are:

  • Investigation of issues relating to the shared service:
  • Linux
  • rSyslog
  • Bash & Shell Scripts
  • Fujitsu RX hardware
  • Generation of Support documentation
  • To work with and alongside development engineers for Skill transfer
  • The reception of escalated fault reports and technical enquiries. Analysis, investigation and production of support solutions relating to the deployed equipment or service  
  • Maintain full and accurate records and progress all customer fault reports and technical enquiries
  • Work 8x5 and part of OOH Shift cover team

 

Engineers allocated to Shared Service are responsible for the following: 

  • Re-Installation (including method statements)
  • Configuration
  • Service handover (including handover documentation)
  • System Monitoring & Event management (office hours)
  • On Call support
  • Collation of Performance & Availability Data
  • 3rd line engineers require a high level of technical knowledge of the products in scope and its implementation

 

Achieve together

We are Fujitsu. A Japanese company with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity and inclusion. We constantly push ourselves to do more and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full self to work. We call this Be Completely You.

We are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Not only are we a Disability Confident company, a Times Top 50 employer for Women and a signatory for the Race at Work Charter, we are also committed to the United Nations standards for LGBT+.

We are people centric. This means we care about our people (and their families) and appreciate that everyone has a life outside of work. By supporting our people to Work Your Way, we empower them to achieve a flexible and respectful approach to work which suits them and our customers best - this could be working hours, location, or a flexible approach to their working day.

We want you to thrive. If working for a progressive organization, with a continuing commitment to diversity and inclusion is important, you should apply.

Fujitsu has been recognized as a Disability Confident Leader by the Department of Work and Pensions. This is in recognition of our commitment to recruiting, retaining and employing people with disabilities. As a Disability Confident Leader, we offer a guaranteed interview to all candidates with disabilities who meet the essential criteria for a role, and are experienced at making reasonable adjustments to the recruitment process. Please let me know if you would like further information.

#LifeatFujitsu #DNS

 


Job Title: Cyber Security Architect

Location: Basingstoke (BSN01) / Home

Yellow

Are you an experienced cyber security architect looking for the next step in your career? Can you problem solve complex security issues and communicate the answer to a wide range of stakeholders? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to deliver cyber as a core stream within a global company? This is your world and your opportunity to transform it for the better.

 

Your Role

 

We are looking for a Cyber Security Architect taking a key role in a customer facing team, you will support the delivery of highly secure network services into MOD – working with the solution architects to deliver a high assurance service and assuring accreditation from design to delivery.

 

Your role will involve taking responsibility for the security aspects, working with the customer and colleagues to understand and manage risk through appropriate methods to deliver an excellent customer experience. You should be comfortable:

  • Implementing process, procedures and controls to drive successful accreditation processes of the supporting system.
  • Assisting in external security testing team for IT Health check activities.
  • Conducting regular risk assessments to Identify Information and IT security risks, evaluate, communicate to key stake holders and manage those risks through the company risk register.
  • Creating, managing and maintaining security operations policies and procedures (i.e.) LLD and HLD documents.
  • Management and control of the security operations of the project.
  • Interfacing with customer on all security matters and provide regular update on security operations process and procedures.
  • Responsible for compiling regular weekly and monthly Security reporting (SWG) for the security operations covering compliance, risks, exceptions and plans.
  • Ensuring all security incidents are dealt with in a timely, professional and efficient manner and are correctly reported to the customer.
  • Undertaking proactive assurance and audits of live systems and services to track compliance against security designs, standards and specifications
  • Managing internal IT health check activities by performing configuration checks of deployed infrastructure to ensure configurations conform to defined policies and ensuring effective remedial actions.

 

Your experience

 

  • Strong understanding of Information Security related aspects including regulatory requirements and policies, technical control processes and security solutions within a defence environment
  • Knowledge of JSP 440, JSP 604, SPF, HMG InfoSec Standards 1 & 2 and other HMG Government Security Standards.
  • Experience in the compliance and accreditation of UK Government IT systems
  • Good interpersonal skills and a team player
  • CISM/CISSP/ISO27000
  • Ideally have experience and understanding of IT network security, PKI, ITIL, IS1/2 or IRAM 2, SNOC Operations, BCP DR, NCSC guidance.

 

Work from home with occasional trips to client and Fujitsu sites.

 

 

Achieve together

We are Fujitsu. A Japanese company with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity and inclusion. We constantly push ourselves to do more and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full self to work. We call this Be Completely You.

We are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Not only are we a Disability Confident company, a Times Top 50 employer for Women and a signatory for the Race at Work Charter, we are also committed to the United Nations standards for LGBT+.

We are people centric. This means we care about our people (and their families) and appreciate that everyone has a life outside of work. By supporting our people to Work Your Way, we empower them to achieve a flexible and respectful approach to work which suits them and our customers best - this could be working hours, location, or a flexible approach to their working day.

We want you to thrive. If working for a progressive organization, with a continuing commitment to diversity and inclusion is important, you should apply.

Fujitsu has been recognized as a Disability Confident Leader by the Department of Work and Pensions. This is in recognition of our commitment to recruiting, retaining and employing people with disabilities. As a Disability Confident Leader, we offer a guaranteed interview to all candidates with disabilities who meet the essential criteria for a role, and are experienced at making reasonable adjustments to the recruitment process. Please let me know if you would like further information.

 

#LifeatFujitsu

#Defence

 

 

Job Title: Cyber Security Architect

Location: Basingstoke (BSN01) / Home

Yellow

Are you an experienced cyber security architect looking for the next step in your career? Can you problem solve complex security issues and communicate the answer to a wide range of stakeholders? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to deliver cyber as a core stream within a global company? This is your world and your opportunity to transform it for the better.

 

Your Role

 

We are looking for a Cyber Security Architect taking a key role in a customer facing team, you will support the delivery of highly secure network services into MOD – working with the solution architects to deliver a high assurance service and assuring accreditation from design to delivery.

 

Your role will involve taking responsibility for the security aspects, working with the customer and colleagues to understand and manage risk through appropriate methods to deliver an excellent customer experience. You should be comfortable:

  • Implementing process, procedures and controls to drive successful accreditation processes of the supporting system.
  • Assisting in external security testing team for IT Health check activities.
  • Conducting regular risk assessments to Identify Information and IT security risks, evaluate, communicate to key stake holders and manage those risks through the company risk register.
  • Creating, managing and maintaining security operations policies and procedures (i.e.) LLD and HLD documents.
  • Management and control of the security operations of the project.
  • Interfacing with customer on all security matters and provide regular update on security operations process and procedures.
  • Responsible for compiling regular weekly and monthly Security reporting (SWG) for the security operations covering compliance, risks, exceptions and plans.
  • Ensuring all security incidents are dealt with in a timely, professional and efficient manner and are correctly reported to the customer.
  • Undertaking proactive assurance and audits of live systems and services to track compliance against security designs, standards and specifications
  • Managing internal IT health check activities by performing configuration checks of deployed infrastructure to ensure configurations conform to defined policies and ensuring effective remedial actions.

 

Your experience

 

  • Strong understanding of Information Security related aspects including regulatory requirements and policies, technical control processes and security solutions within a defence environment
  • Knowledge of JSP 440, JSP 604, SPF, HMG InfoSec Standards 1 & 2 and other HMG Government Security Standards.
  • Experience in the compliance and accreditation of UK Government IT systems
  • Good interpersonal skills and a team player
  • CISM/CISSP/ISO27000
  • Ideally have experience and understanding of IT network security, PKI, ITIL, IS1/2 or IRAM 2, SNOC Operations, BCP DR, NCSC guidance.

 

Work from home with occasional trips to client and Fujitsu sites.

 

 

Achieve together

We are Fujitsu. A Japanese company with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity and inclusion. We constantly push ourselves to do more and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full self to work. We call this Be Completely You.

We are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Not only are we a Disability Confident company, a Times Top 50 employer for Women and a signatory for the Race at Work Charter, we are also committed to the United Nations standards for LGBT+.

We are people centric. This means we care about our people (and their families) and appreciate that everyone has a life outside of work. By supporting our people to Work Your Way, we empower them to achieve a flexible and respectful approach to work which suits them and our customers best - this could be working hours, location, or a flexible approach to their working day.

We want you to thrive. If working for a progressive organization, with a continuing commitment to diversity and inclusion is important, you should apply.

Fujitsu has been recognized as a Disability Confident Leader by the Department of Work and Pensions. This is in recognition of our commitment to recruiting, retaining and employing people with disabilities. As a Disability Confident Leader, we offer a guaranteed interview to all candidates with disabilities who meet the essential criteria for a role, and are experienced at making reasonable adjustments to the recruitment process. Please let me know if you would like further information.

 

#LifeatFujitsu

#Defence