Transformation Programme Manager - Commercial

  • Job Reference: 9453
  • Date Posted: 7 September 2020
  • Employer: Pertemps
  • Website:
  • Location: Reading
  • Salary: On Application
  • Sector: Consulting & Corporate Strategy
  • Job Type: Contract
  • Duration: 18 months

Job Description

About the role:

Are you an accomplished Transformation Programme Manager who is ready to support our new and inspiring Water Networks Transformation team to set the direction for change?  This is a fantastic opportunity to fundamentally change how we operate and set ourselves up for future success. You will do this by harnessing the passion of our people and technology advancements to support our transformational journey and ambition.

This role is critical to our AMP7 Plan and future success of our Water Networks business, making changes to both our service and delivery to achieve our Purpose of which we are very proud, “to deliver life’s essential service, so our customers, communities and the environment can thrive”.

We are key workers, committed to our Values, reaching higher and being better every day to achieve our Purpose under these challenging circumstances, doing the best for our customers and the environment.

As a Commercial Transformation Programme Manager, you will lead programmes within the Water Network Transformation (WNTX) that contribute directly to the achievement of the transformation. To provide expert programme management and leadership as part of the WNTX team to ensure the transformation is on track and enable the delivery of the outcomes. This role will be accountable for the delivery of the Commercial program.

Please note that this role is on an 18-month fixed-term contract (FTC).

Key Accountabilities:
  • Manage a team of programme and project professionals ensuring a culture of high performance and customer-centricity.
  • Coach and mentor resources to lift capability and understanding of transformation Programme and Project management best practice.
  • Facilitate day-to-day management of programme progress, resourcing and programme level decisions on behalf of the sponsor.
  • Lead the conversion and translation strategy through solution design into tactical execution plans with appropriate staging that aligns with the WNTX portfolio of work.
  • Define and manage governance framework and structure including working groups, roadmap, plan and milestones, decision making, outcomes and critical success criteria.
  • Manage, monitor and report on progress including scope, outcomes, decisions, milestones, issues, risks, budget (including costs and benefits realisation).
  • Ensure that deliverables meet agreed requirements and are appropriate in terms of quality, schedule and budget.
  • In conjunction with the Change Management team analyse and determine mitigations for change impact heat maps to inform and mitigate programme risks.
  • Manage key stakeholder relationships relevant to the programme and communicate actively with all affected areas.
  • Work effectively with the workstreams and other team members to ensure a ‘drumbeat’ is created to drive progress, robust decisions and outcomes
  • Support, coach and guide programme resource through business transformation.
  • Drive the development and communication of the case for change
To be successful you will have the following skills and experience: 
  • Proven track record of successful delivery of large business-wide programmes in a Utilities or Manufacturing business, or consultancy.
  • Worked within a commercial environment and looked at a transformation through a commercial and contractual perspective, including the contractual arrangements of potential insourcing/outsourcing.
  • Ability to ‘translate’ between operations and corporate. Successful experience working in both.
  • Demonstrated ability to positively influence and work collaboratively with all levels of an organisation to achieve improved business outcomes
  • Experienced at developing and translating business strategies and ideas into detailed approaches, tactical plans and business cases.
  • Ability to identify and measure business performance improvement opportunities through robust and logical problem solving, strategic, analytical and financial evaluation skills.
  • Leadership experience in a cultural and transformational change in a medium or large organisation with a focus on teamwork, goals and priorities.
  • Proven experience in mentoring programme and project management resources.
  • Skill in designing and implementing business transformation initiatives in complex, operational/corporate environments
  • Ability to facilitate forums and workshops with more senior management membership/participation to achieve required outcomes.
  • Ability to identify and measure business performance improvement opportunities through robust and logical problem solving, strategic, analytical and financial evaluation skills.
  • Experienced at developing and translating business strategies and ideas into detailed approaches, tactical plans and business cases.
  • Ideally, you will be educated to Degree level or equivalent in a Business or Professional Discipline with additional relevant qualifications e.g Portfolio, Programme or Project management qualifications
What’s in it for you:

This is a rare opportunity to make a real difference to a business and cultural transformation. You will be a leader in a programme that is fundamental to the success of Thames Water and one of our key business priorities for the next AMP.

This is an exciting and challenging time for our business as a whole and the water industry. A backdrop of climate change and population growth is putting pressure on our existing water resources and in turn driving the need for a series of significant investments in our assets. The projects we will develop and deliver in the next 5 to 15 years, will leave a lasting legacy for future generations across London, the South East and the UK.

Thames Water is a unique, rewarding and diverse place to work. We’re proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader, welcoming individuals from all walks of life and leading the way with award-winning mental health and well-being strategy.

What's in it for you:

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our referral scheme, where you can receive £750 for helping someone get a permanent position within the company. 
We’re also proud to be here for our local community, offering everyone two days paid volunteer leave a year, as well as proudly supporting a lot of local events and charities. 

About us:

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes.  
As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. That’s why, at Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. We’re passionate about providing world-class tap water, now and for the future.
We’re also turning waste into power, self-generating 20% of the energy we use and, in turn, doing our bit for the planet. We’re reducing plastic waste by celebrating our tap water and rolling out an ambitious water fountain project. We’re using our voice to lobby for change and partnering with WaterAid to provide clean water to the world’s poorest communities.
Together, we’re building a better future for our customers, our region and our planet.