Volunteering Administrator - Full Time

  • Job Reference: 01824684-1
  • Date Posted: 9 May 2024
  • Employer: RAF Association
  • Website: https://rafa.org.uk/
  • Location: Royal Air Forces Association
  • Salary: £22,762 to £23,346
  • Bonus/Benefits: Generous Leave, Life Insurance, Sick Pay
  • Sector: Charity
  • Job Type: Full Time

Job Description

Volunteering Administrator – Full Time 
£22762 - £23346 37.5 hours per week 
Leicester LE3 1UT 

Benefits include: 

  • Generous leave, life insurance and sick pay 

  • 5% employer pension contribution under salary sacrifice 

  • Free eye tests and a contribution towards glasses. 

  • Cycle to work scheme / close to park and ride at Leicester Forest East 


The RAF Association has a clear objective: to help sustain a resilient and empowered RAF community, including serving personnel, RAF veterans and their families. Through the Association’s Connections for Life service, volunteers regularly contact and support lonely or isolated individuals, and provide friendship, conversation and highlight the services and support available to them. We work together to make sure no one is ever left behind. 


About the role 

We are inviting applications for the role of Volunteering Administrator within our ‘Connections for Life’ team. This is a fantastic opportunity to join a non-profit organisation where everyone plays an important part in achieving our charitable aims. In this role, the Volunteering Administrator will have responsibilities which include; 

  • To be the first point of contact for all volunteering queries, recruitment, and selection. 

  • To support the recruitment of volunteers including interview and selection, disclosure checks and references as required. 

  • To provide support for volunteers throughout the recruitment process  

  • To maintain accurate and up-to-date records on the Association’s CRM system (we use Salesforce) 

  • To identify and follow up all opportunities to recruit volunteers. 

  • To manage volunteering promotion, press and publicity in line with the marketing plan. 


It is highly recommended that you review the full role profile which is available download on our website www.rafa.org.uk 

About You 

As you would expect from a role such as this, our ideal Volunteering Administrator will thrive in confidently engaging and supporting volunteers and our beneficiaries. Essential skills for this role include; 


  • Excellent telephone manner 

  • Up to date IT skills to include using databases, SharePoint, email and other office applications 

  • Creative problem solver with attention to detail 

  • Broad range of office administration skills 

  • Up to date training with GDPR and data protection legislation 

  • Experience of recruitment processes and an understanding of Disclosure and Barring checks 


To apply 

Please take some time to visit our website to understand who we are and what we do www.rafa.org.uk If you want to be part of something really special then please send your CV and cover letter to jobs@rafa.org.uk 

Closing Date 8am Tuesday 28 May 

Interview Date Thursday 6 June at Alas House 

The RAF Association is a Disability Confident Employer, please get in touch if you require any assistance with the application process. Applicants must have the right to work full time in the UK as we are unable to enter into sponsorship agreements.