Wellbeing Manager

  • Job Reference: SDX/TP/RF5110-01/SJS
  • Date Posted: 17 February 2021
  • Employer: Sodexo
  • Website: https://www.sodexo.com/
  • Location: Ashford
  • Salary: £31,500
  • Bonus/Benefits: Up to £31,500 per annum + London weighting
  • Sector: Sport
  • Job Type: Full Time

Job Description

HMP Bronzefield are currently recruiting for a Wellbeing Manager to lead our passionate fitness team as well as being responsible for overseeing the day to day running of the Wellbeing Centre. This will include delivering qualifications and encouraging our female residents to engage with the centre.

HMP/YOI Bronzefield is a closed local prison serving courts across the South of England. Our mission is to deliver quality of life services which make a meaningful difference to women in the criminal justice system by supporting them to change their lives for the better. To achieve this we focus on providing needs-based services and programmes to rehabilitate and improve the well-being of our women. 

We house up to 572 women (approximately 14.5% of the national female prison population). The women in our custody have a diverse and complex set of needs and range from mothers and babies, young offenders, life and long term sentenced women, short to mid-term sentenced women, foreign nationals and women on remand. 

We have been awarded a bronze accreditation by Investors in People for our commitment to our staff, their development, engagement and investment in a sustainable future.

Sodexo Justice aims to change lives for the better by reducing reoffending and improving the quality of life for those under our supervision and in our care. We deliver safe, effective and innovative custodial and community rehabilitation services that challenge offending behaviour, protect the public and offer individuals the opportunity to change their lives for the better. We deliver the total operation of five prisons within the UK and own six Community Rehabilitation Companies in partnership with crime reduction charity Nacro.

Learn more about working in  Justice  and  HMP Bronzefield  

Job Description

Salary up to £31,500 per annum + £3,453 London weighting.

37.5 hours per week between 8am and 6pm with requirement to work one weekend in four

Excellent benefits including season ticket loans, free meals, free parking, subsidised gym membership, group discount schemes, pension and 28 days holiday.

Previous applicants for this position will not be considered


Main Responsibilities
  • Responsible for the effective delivery of the prisons Wellbeing agenda for all residents
  • Explore what motivates women to care for their health and participate in wellbeing activities linking to a physical education provision and how this is supported by diet
  • Oversee the safety and cleanliness of the gym, making sure that the equipment and machines used are in excellent working condition and comply with safety standards
  • Manage service delivery, effectively planning and co-ordinating resources and monitor and quality assuring services to ensure they are delivered to the highest standards within contractual and budgetary requirements.
  • Promote services to meet the needs of the residents, through the organisation of service promotion activities and the development of effective local stakeholder relationships.
  • Provide effective management of the fitness team to ensure all training is kept relevant and up to date so the team can provide the best possible service to the residents in our care
  • Have a visible presence on the shop floor and take classes where required
  • Support staff sessions during non-resident times
  • Ensure the residents and staff who use the facilities are safe and enjoy their experience
  • Be responsible for resolving problems and complaints very quickly.
  • Coordinate the hiring and the training of the fitness staff.
  • Support residents with their ROTL process, through work and qualifications
  • Track attendance to the Wellbeing Centre and promote attendance
  • Take responsible for marketing strategies
  • Present quarterly progress data at Quality Improvement Group meetings
  • Establish the processes of the setting of targets within the department and to work towards their achievement
  • Ensure effective communication, liaise with internal and external partners and represent the department views and interests
  • Update professional knowledge and expertise as appropriate to keep up to date with developments.
The Ideal Candidate


  • Experience in a management role in the fitness and wellbeing industry
  • Previously experience of working in a gym environment
  • Provide high quality customer service
  • REPS Level 3 instructor qualification including 2 of the following:
    • Exercise to music or equivalent
    • Gym instructor award
    • Personal Training Award
    • Circuit Training/boot camp
  • Have an interest in the rehabilitation and resettlement of offenders
  • Have an ability to communicate effectively at all times through different mediums, including spoken and written communication
  • Ability to manage confrontation and challenging behaviour
  • A positive, energetic and enthusiastic outlook
  • Have the ability to be resilient and remain passionate about the role


  • Bachelor's degree in sports science, business administration or management
  • Full teaching qualification (Minimum of CTLLS) or PGCE
  • Experience of working in a custodial environment
  • Assessor or IV qualification is desirable.  Must have a willingness to work towards these qualifications
About The Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Please note all roles within Sodexo Justice are subject to security and recruitment checks which may include a Social Media Check. You will also be asked to provide 5 years' worth of references and request employment history details from the HMRC.