Workforce Solutions Lead, Director

  • Job Reference: R-00246711-OTHLOC-IND-5FGUR021
  • Date Posted: 4 March 2025
  • Employer: NatWest Group
  • Website: https://jobs.natwestgroup.com/
  • Location: Gurugram
  • Salary: On Application
  • Sector: Banking & Financial Services
  • Job Type: Full Time

Job Description

Join us as a Workforce Solutions Lead, Digital X

  • This is an opportunity to put your skills to test in an exciting new career challenge as you define and lead the Early Talent and Reskilling Upskilling proposition and solutions for Digital X (DX) for India and the UK
  • You’ll lead the strategy for this agenda and inform requirements for DX interlocking with the workforce strategy and ensure interlock with DX strategic priorities, working closely with the bank wide Join and Move Goal partners 
  • Joining a fast paced and forward thinking environment, you’ll benefit from valuable stakeholder exposure, and will gain great recognition for you and your work 
  • We're offering this role at director level

What you'll do

As a Workforce Solutions Lead, you’ll be accountable for the programme and project lifecycles to deliver sustainable business and customer outcomes, while ensuring all governance, risk, finances and resources are managed effectively across a range of delivery methodologies. You’ll prepare a financial business case for the programme with a clear line of sight to customer value being delivered in accordance with the investment portfolio and funding requirements. 

You’ll be delivering customer value by defining the programme, including the preferred methodology working with a range of stakeholders, while making sure they follow the appropriate objectives, structure and scope. 

You’ll also be:

  • Working with delivery teams and the relevant centres of excellence, to make sure the appropriate resources, with the right skills and capabilities to deliver customer value, are assigned to deliver the programme
  • Building, managing and maintaining a positive working relationship with senior stakeholders across multiple franchises, domains and functions, influencing decision making in line with business objectives
  • Understanding the impacts other programmes or domain backlogs may have and manage the dependencies
  • Owning all programme plans, controls, budgets, resource plans and progress reporting, keeping a constant focus and challenge on delivering customer value 

The skills you'll need

We’ll look to you to bring knowledge and experience of programme and portfolio management theories, models and practices, such as Agile and DevOps environments. You’ll be a very capable communicator with the ability to communicate complex technical concepts clearly and succinctly. 

You’ll also need:

  • Experience of forecasting, managing and controlling costs to a budget 
  • Experience of delivering strategic programmes that support the business strategy and its growth agenda 
  • Good collaboration and stakeholder management skills 
  • To be a very capable communicator with the ability to communicate complex technical concepts clearly, with good collaboration and stakeholder management skills