Lloyds Banking Group


Our commitment to the Armed Forces Covenant

At Lloyds Banking Group (LBG) we have distilled the Armed Forces Covenant to focus primarily on the following activity:

1. Support for reservist colleagues.
2. Support for armed forces personnel recovering from injuries.
3. Customer offering for members of the Armed Forces.
4. Support for family of serving Armed Forces personal

Examples of activity includes:
- Launching a work experience programme aimed at both able bodied and injured personnel to support those transitioning.
- Seeking to pro-actively advertise job vacancies on external military support sites and sites aimed at military family members.
- Won a Silver Award from the MOD for the support that we provide colleagues who serve as reservists. We have reviewed our policies to ensure maximum support and through internal communication publicise reservists employed by LBG and the mutual benefit for LBG and the Armed Forces.
- LBG recently made a substantial financial donation to the Defence National and Rehabilitation Centre to support those recovering from injuries.
- Enhanced ability to identify our military customers and removal of barriers to them, and their family members, when interacting with the Bank whilst on active duty.

About us

We're the UK's largest financial services group, with millions of customers and a history stretching back more than 300 years. Our purpose is to help Britain prosper as the nation recovers from the pandemic.

As we look to build the bank of the future, our digital transformation is playing a key role in helping us deliver new products and services to individuals and businesses. While our adoption of new technology and changes to the way we work have helped make us the largest digital bank in the UK, with over 17 million online customers.

The scale of our business—which includes iconic brands such as Lloyds Bank, Bank of Scotland, Halifax and Scottish Widows—means we can offer colleagues a wide range of opportunities to grow, learn and develop.

Our people also benefit from being part of a supportive environment, one which is inclusive and driven by our values. We pride ourselves on having an open culture where diversity is celebrated. We’ve still more to do to ensure our organisation reflects the people and communities we serve, but our commitment to diversity and inclusion has already been recognised in numerous ways: 

  • We’ve made The Times Top 50 Employers for Women list for 10 years in a row.
  • In 2020, we were named the Outstanding Employer at the Ethnicity Awards for a second time.
  • 2020 also saw us named a Top 10 Employer for Working Families for the sixth year running.
  • We’ve also achieved the Business Disability Forum’s Gold Standard Benchmark as a leading employer of people with disabilities.
  • We’ve been recognised in the OUTstanding Top 100 LGBT+ Allies leaders business lists.

Flexible working is at the heart of our strategy. We’re re-imagining where, when and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset.