Job Title :Administrative Assistant (Estate Services)
Salary Range : £30483 - £36936 per annum
Permanent, Full Time (36 hours)
Location: Sudbury House(Wandsworth)
About you
Are you an efficient and organised professional with strong attention to detail? We have an exciting administrative assistant opportunity within our high performing operational services team. We are on the lookout for a highly organised and adaptable individual with the ability to balance a heavy workload and meet tight deadlines. You will need to an excellent communicator with knack of navigating their way through administrative task whilst maintaining accuracy in all aspects of your work. For this role you will need proven experience in an administration role, particularly in a fast-paced setting, demonstrating exceptional communication and organisational skills, attention to detail and the ability to prioritise task. Join us in shaping the future of the operational services.
About the role
This Administrative Assistant post involves the provision of administrative support across the estate services, predominantly with the Non-residential and graffiti service. You must be able to work as part of a busy small team and deal sympathetically, with contractors and members of the public often in stressful and demanding circumstances. You should be able to work on your own initiative, incorporating sound numerical and IT skills. You should be flexible and have a positive, problem-solving attitude.
If you have the qualities and experience required together with an understanding of the Council's equal opportunities policy; a firm commitment to the principles of customer care and best value, then these positions present an ideal opportunity to develop your skills further.
The difference you can make to our local communities is what really matters most to us, service delivery must always come first. We have carefully considered agile ways of working to provide the best experience for residents, stakeholders, and our staff.
Our agile working strategy actively supports and encourages a dynamic work environment and daily working experience. Agile working helps put the needs of our staff at the centre of everything we do, so if specific flexible working arrangements helps you with this, feel free to let us know.
Objective of role
To provide administrative support across the Estate Services teams (repairs and non-residential) utilising the departments computerised housing management system, document management and other IT systems. Duties include assisting estate services officers, decision making and deputising for senior estate services officers in their absence with regard to cleaning and maintenance enquiries where required.
Essential Qualifications, Skills and Experience
A knowledge and understanding of ordering works and services and invoicing processes.
An understanding and commitment to the Councils equalities policies and an awareness of the Councils safeguarding requirements.
Numerate with the ability to process and calculate large amounts of data and carry out mathematical calculations, such as percentages.
Experience of general administrative duties maintaining general office and electronic records.
Experience of communicating effectively with the public and contractors by phone, e mail and in writing, including drafting non-standard letters, e mails and memorandums.
Experience of using and interrogating various IT systems, including Microsoft Office, particularly Word and Excel.
Indicative Recruitment Timeline
Closing Date: 11:59pm Sunday 28 April 2024
Shortlisting Date: W/C 29 April 2024
Interview Date: TBC
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.
We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.
We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.