Annual salary: up to £37,800.00
Supervisor
Ilford
Full Time, Fixed Term
Salary up to £37,800 per annum, plus, company van & fuel card
We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations.
About the Role:
As a supervisor you will be working alongside Redbridge Council in our Social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.
A Supervisor will be part of a local team supporting the supervision activities and requirements of our Housing operations, ensuring all supervisory procedures are being undertaken efficiently in compliance with Company operating procedures, deliver best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability, and resource deployment.
- Responsible for the operational supervision of contract activities, ensuring maximum productivity, profitability, and satisfaction through effective resource utilisation & planning.
- Supervise and monitor work delivery, progression & completion via ongoing site visits to ensure works are adequately resourced, are being effectively delivered to set quality standards, completed on time and within budgets. Compiling management reports on operational activities, initiatives, and performance.
- Ensure compliance and adherence to H&S regulations, Mear's standard operating procedures, Mears values and quality assurance accreditations. Demonstrate, maintain, and monitor the company's commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities.
- Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements.
- Carry out Quality Surveys & Visits in homes daily to ascertain requirements for works, including repairs, maintenance, planned / programmed, ensuring compliancy with contractual commitments, service standards, and statutory regulations, highlighting recommendations and remedial actions as required and providing estimates, measurements, costing & budget information associated for works identified.
- Produce Quality reports & Surveys to support process in line with legal repair cases.
- Manage all designated budgets and resources in accordance with the priorities of the business and in line with financial and procurement protocols to ensure the delivery of a high-quality service which provides value for money against national and industry standards.
- Contribute to the commercial growth of the business with identification of cutting-edge solutions to business challenges and opportunities in support of the continued development of services in line with industry best practice of good working practices relevant to all work activities.
- Support client and give good sound technical advice build trust and demonstrate true partnership working.
Role Criteria:
- Line Management Experience
- Construction background
- SMSTS
- Scaffolding Qualification
- Good Customer Service Experience
- Good written and verbal communication
- Health & safety knowledge, including COSHH.
- Problem solving & results orientated.
- Planning and organisational skills
- Decisive decision making.
- IT Literate
- UK full driving license
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Benefits we can offer you.
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
- Family friendly policies
- Company Van, Fuel Card, and Uniform
To apply, follow the link below or to discuss your application further please contact Laura Bourne laura.bourne mearsgroup.co.uk
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks upon commencement of employment.