Business Support Assistant

We are seeking a highly organised and detail-oriented individual to join our team as a Business Support Assistant. This role is important to the smooth functioning of our daily operations and requires a proactive and resourceful professional.

Key Responsibilities:

Documentation and Data Management:

• Assist in the preparation and organisation of documents, reports, and presentations.
• Maintain accurate and up-to-date records and databases.
• Ensure confidentiality and security of sensitive information.
• Manage timesheets for the operational teams.
• Take part in system testing following training.
• Assist with internal audits.
• Scan hard copies of documentation and ensure they are added to the correct folders.

Coordination and Communication:

• Coordinate meetings and events, including scheduling and following up.
• Minute take during high-level meetings and send out actions to the relevant team members.
• Facilitate communication within the team and with external stakeholders.
• Collaborate with different departments to streamline processes and enhance overall efficiency.
• Assist with the organisation of internal work events.
• Ensure office literature is updated as required.

Administrative Support:

• Provide comprehensive administrative support across the business.
• Manage and maintain calendars, schedules, and appointments during projects.
• Handle incoming calls, emails, and other communications with professionalism and efficiency.
• Update Microsoft Planner with additional tasks as required.

Key measures & targets:

• Accuracy of system data entry
• Efficiency of goods receive notes scanned into the system
• Meetings scheduled promptly
• Actions updated on Microsoft Planner
• Quarterly events scheduled for the team

Key relationships:

• Quality Supervisor
• Marketing & Quality Manager
• BCS Management Team
• Quality Team

Person Specification:

The successful candidate is likely to meet all of the following criteria:

Essential

• Excellent administrative and organisational skills
• Computer literate essential
• Excellent attention to detail
• Strong written and verbal communication skills

Desirable

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Proactive and resourceful problem-solving skills
• Educated to A Level or above