About the job you're considering
This is an on-site role based at Portsmouth, Stevenage, and Newport.
Travel between the sites will be required.
You will ideally have had previous experience as a communication Engineer
Your role
- Resolve Level 2 and 3 Telephony / Videoconferencing Oriented Incidents
- Respond to specific hardware or application requests.
- Participate in Telephony / Videoconferencing Projects
- Assist the operations teams on an ad hoc basis.
- Ensure the MCO of the Telephony and Videoconferencing infrastructure.
- Management of local team and sharing of skills.
Your skills and experience
- Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...)
- Knowledge of VMware Suite and vSan
- Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems
- Good knowledge of SIP/H323 protocols and WAN/LAN and security as well as system administration and PC environment would be a plus.
- Team Management/ People Skills.
You will be required to pass through SC Clearance if you are successful in this recruitment process, which is a condition of undertaking the role. Please ensure you are aware of the requirements before submitting your application. For more information about Security Clearance you can check the requirements in advance online at https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels.
Your security clearance
Security Check (SC) Clearance
To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
Why Capgemini is unique
We work with a range of clients all with a unique set of business, technological, and societal ambitions. Working for Capgemini you get to be at the forefront of designing future experiences, which truly impact our clients and wider society for the better.
Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a ‘People Manager’ Connected Manager learning journey is there for you. If you want to become an ‘Architect’ our Global Architect Community offerings can help you get there.
Benefit from learning for life with Capgemini’s unique and innovative L&D offering. This is driven by our digital learning platform ‘Next’ and our ‘Learning for all’ mindset.
Get the future you want
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs, and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want.
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organisation of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported 2022 global revenues of €22 billion.