Customer Representative

LV=GI have a fantastic opportunity as a Customer Service Representative to join our family of talented people in our Bournemouth office.

What Will You Be Doing

You will spend your time on the phone, talking to our customers about all their insurance needs. Enthusiasm is vital, because we expect your last customer of the day to receive exactly the same great experience as your first. You’ll need resilience and empathy too – you could be speaking to someone who is having to change their car after an accident or speaking to a customer who is vulnerable and needs help with their insurance.

You will need be there for our customers every step of the way

At LV=GI you’ll be measured on the experience you offer customers and how you make them feel. You’ll be trained, supported and empowered to deal with every call in the best way possible.

Apply

Driven by our pride and passion, we will always do the right thing to inspire trust in our people and our customers. That’s why we’ve made it our mission to become Britain’s best-loved insurer, by helping people look after what they love.

If you share our ambition and our passion apply today. You can help us shape our new future together.

If successful our interviews are completed virtual or face to face - the option is yours