About the role
Data Visualisation & Automation Manager
Permanent Contract
Up to £65,000.00 per annum + Bonus + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working Southampton, Store Support Office
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love. Join us as a Data Visualisation & Automation Manager and you'll be a big part of this.
Key responsibilities
Working within the Customer Team at B&Q, the Data Visualisation & Automation Manager will be responsible for delivering high quality self-serve dashboards and foundational data enablement products. They will interact with a varied group of stakeholders to drive up the understanding of customers across the organisation, helping to shape our future strategies, improve customer experience, deepen engagement, drive revenue, and improve business efficiencies across both B&Q and TradePoint.
The Data Visualisation & Automation Manager will be themselves exceptional at creating both dashboards and data automation projects that enable both business stakeholders and other data teams. They will lead our development on our most complex data products using agile working methodologies making sure we're delivering the right priorities.
If you would like to work in a collaborative, fast paced, encouraging and future thinking environment, where you're empowered to be creative and drive performance then this could be your next role.
- Create and manage our suite of self-serve dashboards, helping the business to get closer to our customers, informing business strategy and decision making.
- In collaboration with Group IT, own and develop our customer data ETL pipelines and data foundation for B&Q. Working closely with Tech and Kingfisher to help deliver our data requirements roadmap.
- Lead and provide input to initiatives to help define the right data flow architecture that deliver tangible results quickly.
- Curate and control our customer data lake, democratising our data in a controlled manner, ensuring our analysts and data scientists have access to reliable and consistent data for analysis.
- Ensure dataset frameworks are aligned with policies around data governance.
- Manage the team's work backlog, using agile management practices to prioritise effectively across the varying analytical needs.
- Lead an analyst within a team, growing and nurturing them through coaching and training. Develop a culture of learning, empowerment, experimentation, and collaboration across the wider customer team.
- Be an active member of the wider data community across the group, engaging with the group data team and other banners across the group.
- Support the growth of new channels, Services, Digital, MarketPlace and Retail Media with key data sets and self-serve reporting.
- Build relationships with key stakeholders from across the business and translate their ambitions and goals into analytical challenges.
- Bring external thinking to B&Q by maintaining an awareness of analytics usage in retail and other sectors and by keeping abreast of competitor technology and developments.
Required skills & experience
- You'll have extensive experience in creating and delivering actionable self-serve solutions, using modern BI tools such: PowerBI, Tableau, Looker etc.
- You're an expert in SQL and have some experience using other languages such as Python or R.
- You've had experience using cloud based analytical platforms such as Databricks, Snowflake, Google BigQuery and the like.
- You've had experience building and maintaining data workflows before using tools like Airflo and Databricks.
- You care about Quality Assurance, and lead coding documentation and version control best practices using GitHub. You are fully aware of the importance of Data Governance and good Data Quality and what best practice looks like.
- You've used Jira/Confluence before for managing workloads and documentation.
- You're curious: about how things work and getting to the bottom of business problems and data nuances.
- You understand and maximise the value of analysis and self-serve data products, and act with a commercial lens, prioritising the actions and usefulness of outputs.
- You're a skilled storyteller who can bring that value to others - you know numbers don't always speak for themselves and have excellent visuals to support.
- You're up for a challenge and used to pushing boundaries.
What's in it for me?
As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.