About the role
Department Manager - Store to Home
Full time/ Part time or Job share - 36.75 hours per week
Permanent
Upto £33,000 per annum + Bonus + Pension + 6.6 Weeks Holiday
B&Q Reading
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Department Manager and you'll be a big part of this.
Key responsibilities
We're thinking more ambitiously about how our stores can offer our customers even more. In this role you'll take the lead, inspiring your team to deliver a great customer experience through our home delivery service. You'll be responsible for managing an effective click + collect service instore, keeping on top of stock availability and operational standards. You'll manage your team effectively, with customer care at the forefront of everything you do. It'll be your department to run. But, because we're so big on teamwork, you won't tackle the challenge alone.
Required skills & experience
Positive, hands on, and eager to bring your own ideas to the table, you'll feel right at home with us. You've got plenty of customer service experience, along with a love of all things home improvement. You'll be happy to expand your skills by using new technology and learning new ways of working. You're flexible too - able to cover store opening hours on a rota basis, including evenings, weekends and bank holidays. And, perhaps most importantly, you know how to keep a team motivated, engaged, and pulling together as one.
What's in it for me?
As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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