About the role
Digital Trade Planner
Permanent - Part Time - 22.5 hours per week - Wednesday to Friday
Up to £20,000 (£33,000 FTE) + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working (1 x day per week in the office)
Southampton, Store Support Office
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love. Join us as a Digital Trade Planner and you'll be a big part of this.
Key responsibilities
In this role you'll support the digital trading function and be the point of contact for all trading activity. Developing strong collaborative working relationships across all functions.
Key responsibilities
Responsible for the creation and ongoing maintenance of the digital trade plan
Act as the Digital point of contact for all trading activity; across Marketplace and our B&Q plans, collating all relevant information required for the successful setup and delivery of all trading events
Manage the critical path across multiple stakeholders, ensuring activity is briefed to SLAs and activity delivered on time to expectation
Responsible for Digital engagement and communication of trading events, through the creation of Digital briefs and Campaign pack, ensuring each stakeholder has the information they need to plan and execute a joined-up end 2 end successful digital event
Working collaboratively with central trading team, digital trading team and commercial teams to ensure Digital events are well planned and optimised
Hold teams to account to deliver their part of the digital plan on time and in full, escalating quickly where agreed actions are not met
Manage an agile plan that contains the latest information from Commercial, Digital, Marketplace and Marketing, highlighting any risks and dependencies
Create and communicate the purpose of each digital trading event and associated KPIs, understanding the customer moments within this
Responsible for the forecasting of sales and margin within the digital trade plan of all digital events, utilising the levers within the promo tool to optimise against our digital KPIs, making recommendations and driving continuous improvements
Act as the Digital Subject Matter Expert on promo software tool, supporting colleagues in Digital in understanding the tool and carrying out training
Responsible for Post Implementation Review of all digital events utilising analytics, market and customer insight and highlighting learnings and areas of opportunity
Required skills & experience
- Experience of working and making decisions in a fast-paced trading environment
- Ability to use insights and data to make Commercial decisions
- Well organised with strong planning skills
- Understanding of the Digital customer and their needs
- Understanding of key Commercial KPIs and how to influence them
- Ability to communicate effectively and work cross-functionally
- Knowledge of current innovation and changes in ecommerce
- Able to work 22.5 hours per week - Wednesday to Friday inclusive is essential for this position
What's in it for me?
As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.