Do you have the experience, drive and attention to detail to deliver results as a property surveyor? Would you like to join an organisation, proud to be certified as a Great Place to Work? Then you belong at Bromford!
We have a fantastic permanent opportunity for a field-based property surveyor to join our Empty Homes team.
You'll be responsible for surveying domestic properties prior to customers vacating the property, you will identify internal and external repair requirements, subsidence, structural, and other building-related defects. You will also be required to accurately diagnose and make recommendations on stock condition. You will liaise with customers and update them on any aspects they are responsible for. You will also supervise engineers and liaise with contractors to ensure efficient and safe property reinstatement works to our properties.
You will ensure compliance with commercial and contract management arrangements, ensuring the contractual obligations are met and cost savings are fulfilled, through monitoring and collaboration with contractors.
The role will require strong interaction with housing operations teams to ensure works run smoothly and meets the needs of the business. You will deputise for the Empty Homes Manager in their absence, scheduling the day-to-day planning of resources within a scheduled appointment system ensuring resources are allocated to maximise on-site activity and minimise delays.
You'll need to have a full, clean driving licence and be willing to work 40 hours per week. This role requires flexibility to cover Bristol and South Gloucestershire so will involve travel to these areas. You must also be prepared to join the out-of-hours escalation on a rota basis.
Due to the nature of the role, a DBS check will be completed for the successful applicant.
As a Property Surveyor, you will:
- Supervise engineers and provide technical expertise & recommendations
- Undertake leaving well/pre-vacation visits with customers, where you will schedule any works required and discuss and agree on any customer repair responsibilities with the customer or potential recharges
- You will undertake mutual exchange inspections and ensure properties are being exchanged in a fit, suitable and safe state
- You will pre-order bespoke materials that may be required, to reduce waiting times
- Keep up to date with changes in relevant policy and legislation to ensure our services comply with appropriate regulations
- Communicate effectively with customers, translating technical information as required
- Assist with data collection and provide insights into internal and/or external customer needs, to help improve asset management, service delivery and implement best practice
- To have a real focus on achieving high levels of customer advocacy and problem resolution.
The person we seek must:
- Have proven experience of working in a similar role
- Have technical expertise and knowledge of legislation to ensure that the works reflect our organisation's excellent service and commitment to quality
- Bring a strong focus on delivering excellent customer service
- Have a flexible approach and willingness to go the extra mile
- Be IT literate and comfortable using various systems and Microsoft Office packages, (including Excel)
- Possess excellent communication and report writing skills with the ability to build relationships
- Be a good listener and problem solver
- Have a full UK driving licence
- Strive to be an excellent ambassador for Bromford.
Previous experience could be in roles such as Building Surveyor, Assistant Building Surveyor, Repairs Surveyor, Housing Surveyor, Asset Surveyor and/or Asset Management Surveyor.
The closing date for applications is Friday 3 May 2024.
We reserve the right to close this advert early, dependent on application volume. We, therefore, encourage an early application.