Energy Solutions Desk Team Leader - Tamworth - Monday to Friday - 08:00-17:00 - 42 hours per week
Speedy are the UK'sleading hire provider with the widest range of tools, specialist hireequipment, plant and support services - everything for every job!
We are currently seeking a dynamic Team Leader to join our Energy Solutions team at our Tamworth depot. As a Team Leader you will lead a team of 8 ensuring daily operations are achieved and carried out to the highest standard through positive working and a flexible approach.
On a day-to-day basis:
- Take responsibility for all administration tasks across Power & Fuel and dealing with requests for collection/contract termination (off-hires)
- Ensuring all incoming queries are handled in a timely and professional manner, whilst giving full and accurate information
- Working with depot locations to arrange transport for deliveries and collections whilst ensuring that all opportunities to maximise the depot and the Group's sales to a customer are attained
- Assisting with the day to day running of the Energy Solutions team and communication to the depots
- Monitoring SLA's and KPI's in order to facilitate improvements
- Support, coach, and mentor effectively with other colleagues in the Energy Solutions team
- Identify up sell/cross sell opportunities and develop implementation plan
- Organising and storing documents in-line with system processes
What we offer:
- 26 days holiday (plus bank holidays)
- Opportunities for training, development and career progression
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- Vita - Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
For us to help you on your journey to success, here's what you'll need:
- Strong organisational skills
- Good computer literacy in MS Office packages
- Excellent communication skills both verbally & written
- High level of integrity with the ability to work effectively under pressure
- Previous experience working within the hire industry or similar customer service or operational role
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy!
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.